All CollectionsBlackboard LMS for AdministratorsBlackboard LMS for AdministratorsComprehensive learning management system577 articlesArticlesLog Spam Generated While Attempting to Lock FileIn build version 3100.6, the stdout-stderr logs may display errors of attempts to lock a file.Student not Correctly Re-directed When Claiming a Milestone v3.0 BadgeStudent not correctly re-directed when claiming a Milestone v3.0 badgeLogs Sorting Icon for Last Modified Date does not Follow Standard Sorting ConventionIn the System Logs view, clicking on "Last Modified Date" in order to sort, will display the triangle icon in the opposite direction of the standard convention.LTI Registration Flow Showing Duplicate Domain Issues with Upper or Lowercase Letters DomainsLTI Registration Flow Showing Duplicate Domain Issues with upper or Lowercase Letters DomainsLTI Tools VanishedBasic LTI-Tools from OSCELOT has LTI Tools removed after a restart or upgrade.LTI's Assignments and Grades 'SubmittedAt' Property not Being Handled Correctly for Certain CasesLTI's Assignments and Grades Service don't always handle properly the "Submission" properties when grading an item.MAC OS/Firefox: Missing Horizontal Scrolling in Grade CenterOn a Mac device, when the user opens Learn in the Firefox browser, the horizontal scroll bar does not appear in the Grade Center of any course. The horizontal scroll…"Allow Additional Attempt" Option is not Available for Gradable Group Material in while the Anonymous Grading is OnWhile anonymous grading is active, an instructor cannot allow an extra attempt for the group as there is no option present. However, an instructor can allow additional attempts for individual…"No Items Available" in Observer Dashboard for Ultra Base Navigation Sites"No items found" appears on the Observer Dashboard on Ultra Base Navigation Sites."Your Name is Not on the List" Error Appears while Taking an AssessmentIn SaaS Ultra, using Original course view, users are sporadically kicked out of their Assessment and receive the error message "Your name is not on the list". The users then…404 Error Displayed in IE11 when Working with Maplesoft LTI Content in Original Course on Ultra SystemsA 404 Error is displayed while using Internet Explorer 11 when working with Maplesoft LTI Content in an Original Course on an Ultra-enabled system.A Large Amount of Emails for old Announcements Were Sent by Learn During the Upgrade Process to Version 3900.76A Large Amount of Emails for old Announcements Were Sent by Learn During the Upgrade Process to Version 3900.76Ability to View Attachments Following BB LogoutAbility to View Attachments Following BB LogoutGradebook List View Exposes HTML code for Item Descriptions Added via Grid ViewGradebook List View Exposes HTML code for item descriptions added via Grid ViewAccess Alert in Retention Center Displays "%d %@" Instead of Number of Days Since Last Access when using the Portuguese Language PackWhen using the Portuguese language pack, if a user goes to Retention Center > Access Alert and then clicks on the red dot for a user, "%d %@" is displayed…Access Denied Message When Trying to Access via the Direct Access (Tab page)In the Original Navigation system, when a user accesses the 'Direct Access' (tab page), a log spam is thrown. Node Administrator unable to search directly enrolled courses outside assigned Institutional Hierarchy node in Copy ContentNode Administrator unable to search directly enrolled courses outside assigned Institutional Hierarchy node in Copy Content.Activity Stream Missing Course Data when My Grades Tool is EnabledWhen the My Grades Tool is Enabled for a Course, the Activity Stream does not load any data for it.Adaptive Release map's Status Indicators are not AccuratePerformance Dashboard - Adaptive Release map's status indicators are not accurate - SaaS.Add Rubric Dropdown Menu Occasionally Disappears for Group Discussion Board ForumsWhen moving the cursor over the Add Rubric button, the dropdown menu options occasionally disappear for Group Discussion Board Forums in Learn SaaS Courses with the Original experience.Screen Reader Doesn't Announce the Results When you Search for Members in GroupsScreen Reader doesn't announce the results when you search for members in groups.Add User Information Link does not Create a Link as Expected on the Profile PageAdd User Information Link does not create a link as expected on the Profile page in SaaS ULTRA.Administrators can not Access Course Groups in Ultra CoursesAdministrators cannot access Course Groups In Ultra Courses unless they are Enrolled as an Instructor.Advanced Adaptive Release settings for Group Assignments Allow to Edit Membership CriteriaUsers and Groups can be added through the Advance Adaptive Release settings for Group Assignments. The User and Groups fields should not be editable in the Adaptive Release settings for…After a Student Takes a Test the Accessed After Column Displays 'None' Within Student Activity DetailsAfter a student has submitted a test, the Student Activity Report in the area 'Student Activity Details' displays None for the 'Accessed After' column even if a student has waited…All First Thread Message Attachments are Included In Original Course ExportsWhen adding attachments to the first thread messages in Original Discussion Forums, those files will be added to the course exports.Missing Bb Annotate Annotations on Production After a MigrationAfter migrating Bb Annotate annotations will not load for previously annotated submissions in the environment, even though they are accessible in the migration environment.Course Goal Performance Report Does Not Display Arabic Goal Set Names in Generated PDFArabic goal set names are not displayed in the generated Course Goal Performance Report PDFInsert New Row in the Grading Schema Does Not Insert at the End of TableWhen a User attempts to insert a new row at the bottom of a grading schema, the row inserts in the middle of the table rather than at the end.Institutional Hierarchy Course Admins Cannot Restore From Auto ArchivesInstitutional Hierarchy Course Admins are unable to restore courses from auto-archives since the browsable internal folder is not displayed.Microsoft LTI Removes Team Owner Membership After a User is Assigned a System RoleA users Microsoft team membership is removed when the user has a system role, even though the user has the appropriate course role for the course.Original Course Exports are Oversized due to Student Responses and Attachments From Discussions Being Downloaded Into the PackageWhen an Original course is exported (including links and copies of files within the course content) the downloaded package is oversized since it is unwantedly including Discussion responses and attachments.Instructor Names Truncated in UltraThe Upgrade to 3900.30 truncates Instructor names in Courses with ellipses. Instructors Comments Made Through the Inline Assignment Grading Tool do not Render Correctly with Crocodoc Using Japanese Chrome BrowserInstructors comments made through the Inline Assignment Grading Tool do not render in the correct location in Crocodoc when using Japanese Chrome browser.Instructors Cannot Upload a Folder in Ultra CoursesIn the Ultra Course View, instructors cannot upload a folder containing multiple files to the course outline.Closing Course Roster Student Activity Directs you to the GradebookWhen a user closes the screen after accessing a student's activity from the Course Roster > Student Activity page, they are not returned to the Course Roster area. Instead you…Grade Link for Discussion Column With one Graded and one Ungraded Post Directs to a Blank ScreenGrade Link for Discussion Column With one Graded and one Ungraded Post Directs to a Blank ScreenIt is Possible to Enter Unsupported Feedback to LTI Using the 'Grid' Gradebook ViewIt is possible to enter unsupported feedback to LTI using the 'grid' gradebook view.Items Missing Under Ultra Create Item PanelItems missing under Ultra create item panel.Item Analysis of Multiple Choice Questions are Displayed in Reverse Alphabetical OrderThe answers to Multiple Choice questions are being displayed in reverse-alphabetical order when viewed via Item Analysis.Japanese Date Text is not Rendered Correctly in New Box ViewNew Box View converts dates which use Japanese characters to Arabic mm/dd/yyyy format.Japanese Version of Chrome Does Not Render Crocodoc CorrectlyWhen using the Japanese version of Chrome and viewing an assignment submission through crocodoc, the content does not render correctly.Journals Slow Loading When There are More Than 1000 Users EnrolledJournals take more than 60 seconds to load when there are more than 1,000 users enrolled.Language Pack Encoding Errors in Custom Ultra LocaleEncoding errors can be observed when creating a Custom Ultra Locale for a Language Pack.Last Name Column Duplicated in Grade CenterAfter navigating away from and back to the Grade Center, the Last Name column is duplicated.Learn Displays a Blank Page when the Instructor Attempts to view a Group Attempt Within the GradebookLearn displays a blank page when the Instructor attempts to view a Group attempt within the Gradebook.Learn not Properly Displaying Borders for Tables Created via HTML Code when Instructor Clicks on the Question Preview buttonLearn is not displaying properly the borders for tables created via HTML code when the Instructor clicks on the Question Preview button.Learn SaaS Ultra Unable to add Instructions/Text to AssignmentsUsers are unable to enter text on Assignments in Ultra Experience courses. When a User clicks on the Add Text box, it gives the impression that it will let the…Learning Module Image not Copied During Course CopyLearning Module image not copied during Course copy.Learning Module Content is Expanded After Ultra ConversionLearning Module Content is Expanded After ULTRA ConversionCourse Conversion to Ultra Does Not Preserve Audio Files in Test Questions When Content Is CopiedAfter converting an Original course to Ultra, audio files attached to test question answers will not function when the converted course content is copied into another Ultra course.A Feature Called “AI Flashcard” is Displayed in the Original CourseA feature called “AI Flashcard” is displayed in the Original CourseLimit Enrollments by Course Role Allowing Delete OptionLimit Enrollments by Course Role Allowing Delete Option.LIS Integration Banner eLearning Events Go IdleLIS Integration Banner eLearning events go idle.Links Disappear on Announcements or Send Email ToolSome links disappear in announcements when they are auto converted to a embed preview.List Element Under My Grades Global Navigation Link Has a Low Contrast RatioThe list element "Filter Results" under My Grades Global Navigation link has a contrast ratio of 2.81:1 which is not optimal to be accessibility compliant. Minimum suggested contrast ratio is…Mobile App - Alternate Domain Error When Viewing Course ContentMobile App - Alternate Domain Error When Viewing Course ContentKorean Characters Do Not Compose in Quill Ultra Editor on WindowsKorean characters will not compose correctly in the Quill Ultra Editor when using Chrome or Edge on Windows. The individual Korean characters will appear separately instead of being combined into…Matching Answer Question Type Alignment OffMatching Answer question type alignment off.Matching Question Type Additional Answer Delete Icon Grayed out Unless there are at least Two PairsMatching question type Additional Answer delete icon grayed out unless there are at least two pairs.Course Copy Item Search does not display courses for direct enrollments outside Institution Hierarchy NodesCourse Copy Item Search does not display courses for direct enrollments outside Institution Hierarchy NodesMatching Questions with more than 10 Questions do not have Common Tools OptionWhen creating a Matching Question that has more than 10 questions in a test canvas, the VTBE Add Content button is missing the Common Tools (Insert Local Files and Insert…Matching Questions with Formula in the Question Text Break when Imported into UltraMatching Questions with formula in the question text, break when imported into Ultra.McGraw-Hill Connect Items do not Load via the Ultra Navigation ArrowWhen students use the right arrow in Ultra courses to navigate course content items, once they reach the McGraw-Hill Connect item, the page does not load. A purple circle is…McGrawhill Assignment's Gradebook Columns can Become Undeletable if Course Copy does not Include Content AreasMcGrawhill Assignment's Gradebook columns can become undeletable if Course copy doesn't include content areas.Menu Colors Change when Original View Course Opened in New TabIn Ultra Environments, some Original Experience Course Menus do not have the Bb Learn 2016 Theme colors when the Course is opened in a new tab.AVA Summaries - Wrong Language on OutputWhen an instructor is using AVA Summarise in the feedback workflow, the language translation is incorrectMessage Group Located in Wrong MenuMessage Group located in wrong Menu.Incorrect Auto-Enrollment Message Displayed in Self-Enrollment Group Settings for English (United Kingdom) LocaleIncorrect Auto-Enrollment Message Displayed in Self-Enrollment Group Settings for English (United Kingdom) Locale.Microsoft Teams Integration Does not Place Calendar Item in CoursesIn Original courses, Microsoft Teams fails to place a calendar entry in the course calendar after creating a Teams meeting.Misleading and Inaccurate Exception Messages in Ultra Course PreviewMisleading / inaccurate exception messages in Ultra Course Preview.LTI Content Items do not Display LTI Icon in Student Gradebook ViewLTI Content Items do not Display LTI Icon in Student Gradebook ViewMissing Blackboard Breadcrumbs in Grade User Activity or My Grades LTI launchMissing Blackboard Breadcrumbs in Grade User Activity or My Grades LTI launchAttendance Data Not Restored When Course Archives Are Transferred to Another SiteThe user data for an attendance record is included in the course archive. However it's linked to the PKID which leads to the conclusion it cannot be restored to another…Users are Redirected to the Default Landing Page After Completing an LTI AssessmentAfter completing an LTI assessment, users are redirected to the default landing page instead of being returned to the course.Respondus Configuration Cannot Be Deleted After a Staging CloneAfter a Production environment is cloned to a Staging environment, the Respondus Proctoring Integration configuration will remain associated with assessments. This prevents the configuration from being deleted in Staging environmentMost Access to Files Is not logged by CMS "Tracking"The way "read" events are accounted in Xythos is largely incompatible with SaaS system architecture. Even in legacy hosting, tracking of "read" events intentionally won't track every click.MP4 Playback not Working on Blank PageMP4 playback is not working on blank page.Mozilla Persona will be Shutdown and May Impact Achievement Building BlockBlackboard is investigating whether the shutdown of the Mozilla Persona service could impact the Achievements building block.Duplicate Items Feature Does Not Update Gradebook Title on Initial CreationWhen an Instructor duplicates an Assignment or Test in an Ultra course, the duplicated item is correctly given a new name in the Course Content area, but the Gradebook initially…Multiple Choice Questions Exhibit Typing lag in all BrowsersWhen creating a matching question, there is lag in the VTBE when the item is more than a couple characters there are large pauses where the VTBE looks like nothing…Multiple B2 Issues Possibly Related to SAML B2Multiple B2 issues that are possible related to the SAML Building Block.Multiple Embedded Panopto Videos Cause the Blackboard App to Redirect to Web LoginPanopto videos are auto-played in Full Screen mode when accessed through the Blackboard App using iOS devices.Video Studio Should be Unavailable for Peer Review AssignmentsWhen a student attempts to leave audio/video feedback as part of a Peer Review, the recording can be created, but after stopping the recording the upload fails.Recently Visited Courses List Not UpdatingRecently Visited Courses List Not Updating. The recently accessed courses are not showing in the Recently Visited section.Recycled Course Content Collection Items are Not Moved to Recycle Bin after Unselecting Linked ItemsIf users select all items (linked and unlinked) in the Course Content Collection and then click Recycle and unselect all linked items in the 'List Files and Folders With Links'…DocViewer Fails to Open Assignment Submissions with More Than 50 File AttachmentsOpening an assignment submission with more than 50 uploaded file attachments causes DocViewer to fail and prevents the submission from opening.Foreign Key Constraint Violation Error When Posting Anonymized Grades Prevents Assignment DeanonymizationWhen posting anonymized grades, the deanonymization process fails for assignments with delegated grading, anonymous grading, and grading rubrics enabled due to a foreign key constraint violation error.Resource Link Title Missing from LTI Launch in UltraThe LTI Launch resource_link_title paramater is empty in Ultra Environments.Restoring a Course that Contains an Existing ID does not Default Correctly and does not Load in the Course TabRestoring a Course that contains an existing ID does not load correctly.New Content Editor Lists Tool Menu is not Localized in Non-English Language PacksNew Content Editor Lists Tool Menu is not Localized in Non-English Language PacksRolling Restart Reverts Local Avatar SettingIn SaaS Environments, performing a rolling restart sets the Avatars setting back to the default.Rubric Score Added to Wrong Attempt in Ultra Experience CoursesWhen a Rubric Score is Added to an Assignment with Multiple Attempts, the value of the last item in the Rubric appears to be applied to the First Attempt.Rubric Feedback in Tests Does Not Display as Separate Paragraphs for StudentsRubric Feedback in Tests Does Not Display as Separate Paragraphs for StudentsRubric does not Divide Ranges Correctly when Fractional Points are UsedRubric does not divide ranges correctly when fractional points are used.Rubric Grading Does Not Update Attempt Grade Correctly if Grading is Saved as Draft Before Using the Rubric CategoriesGrades for assessments using Rubrics are being updated incorrectly; the grade will be shown as 0.00 when the grading is saved as a draft.Saas - Calendar view for Limit Availability Dates on add SCORM Content Page is not Displayed Correctly in IEContent items - Calendar is not displayed correctly.S3 Signed URLs do not Send Customized Xythos MIME Type in HTTP HeaderOn SaaS sites, files with unknown extensions are served as application/octet-stream even if the correct MIME type is set in the content system.SaaS Discussion Board Interface Controls Missing on iPadSaaS Discussion Board interface controls missing on iPad.SaaS Migration Duplicate User Account Created for a Number of Teachers which caused Teacher Enrollments for the Restored Classes to Incorrectly be Enrolled into the Newly Created User AccountsA duplicate user account was created for a number of teachers, which caused the teacher enrollments for the archived/restored classes to incorrectly be enrolled into the newly created user accounts…SaaS Ultra Allows Empty Assignment SubmissionSaaS Ultra allows empty Assignment submission.SaaS Upgrade Creates Permissions Issues on Existing Learn Tables in DDAAfter upgrade from classic Learn to SaaS, DDA accounts receive permissions errors querying the BBLEARN.peer_service table.SaaS Ultra Course Access ErrorSaaS Ultra course access will display an error message. This XML file does not appear to have any style information associated with it.SAML End SSO Session Button Not Working with Shibboleth Identity ProviderIn SaaS, clicking the End SSO Session button does not log the user out of their Learn account.Scroll Bar not Displaying at Certain Zoom Percantage and Viewing Window Truncated in Global Navigation My GradesWhile in the Global Navigation Menu, My Grades section, data queued and displayed in the viewing window is sometimes truncated. Meaning that even if the scroll bar is displayed, using…Search by Course ID Returns Unexpected ResultsSafeAssign Originality Report not Generated for Pearson Education Assignment SubmissionsSafeAssign originality reports are not generated for Pearson Education assignment submissions.Discussion Participant List Shows "Undefined Undefined" After User Is Unenrolled in UltraIn Ultra courses, the Discussion engagement panel may display a participant as "undefined undefined" after a user who previously contributed to the discussion is unenrolled from the course.Selected Text in Bb Annotate is not Highlighted From the Second PageIn Bb Annotate, when a user selects text from the second page in PDF and Word documents to highlight, it does not get highlighted. Instead random characters are being highlighted. Selecting a Pen Color Within Blackboard Annotate Causes the Screen to Scroll DownThe screen scrolls down when selecting the pen markup tool to choose a color within Blackboard Annotate. This also happens with anything that opens the color picker, for example, with…Malformed Course IDs for Restored Courses in SaaSMerged Course restores are including the Master Course ID in the restored Courses ID.Can't access Insight reports from BB homeCan't access Insight reports from BB home. Multiple clients are reporting one Error when accessing Insight from BB Home tool.Error in Ultra when Importing Export PackageAttempting to import an October2014 Course package to an Ultra Course results in an error message.Error Message in SIS Logs when Processing Enrollments on SaaSUnder certain conditions, when processing an Enrollment feed in SaaS, an error is thrown in the SIS logs.Error Message Opening a Course MessagePop up error is received opening a Course Message.Error Message Shown When Trying to Open Exported (XLS files) Course Activity Overview ReportsAn error message is shown when users try to open exported (XLS files) Course Activity Overview reports in their local computer using Microsoft Excel.Error Occurs During Upload of Large Files to Bb Learn SaaSAn error occurs during the upload of large files to Bb Learn SaaS.Error Occurs when Updating Settings for the SafeAssign Building BlockA NullPointerException error occurs when attempting to alter SafeAssign Building Block settings.Error Restoring ORG to SaaSError Restoring ORG to SaaSError when Accessing a Course with Custom System RoleIn SaaS Ultra Environments, when a User with a custom System Role tries to access a Course that they are not Enrolled in, an error message is displayed: "Sorry! Your…Error Validating SAML Message Responder Status Message is Null Using SAML and ADFSError validating SAML Message Responder Status Message is Null using SAML and ADFS.Error Viewing LIT Books and Tools LTI Content if not EnrolledIf a User is not Enrolled in a Course, they cannot open LTI Content added via Books and Tools, even though they can see it in the Course Content.Support and Custom System Roles are Getting you do not Have Permission to Access This Content ErrorSupport and Custom System Roles Are Getting "You do not have permission to access this content" ErrorEssay Answer Fields Disabled if Connectivity Lost During Timed Ultra AssessmentIf Internet Connectivity is lost when Students are taking a Timed Ultra Experience Assessment, the Answer fields for Essay Questions are disabled and stay disabled if users click outside of…Export or Archive Task Sends Failed Notification when It Actually SucceedsThe Export or Archive Task sends a failed notification when it's actually successful.External Users are Unable to take Enterprise Surveys is they Contain Images as the Users Receive Authentication PromptsExternal Users are unable to take Enterprise Surveys is they contain images as the Users receive authentication prompts.Submission Attachments Stored Outside Embedded Folder Cause API Download FailureSubmission Attachments Stored Outside Embedded Folder Cause API Download FailureFeedback to Student not Saving or CancelingFeedback to student not saving or canceling.Firefox Inserts a Space After Foreign Language CharactersFirefox inserts a space after foreign language characters.Email Notifications are not Being Delivered for Scheduled AnnouncementsEmail notifications are not being delivered for scheduled announcementsFlooded with "Something Went Wrong" Emails After Converting Courses from Original to Ultra and then Back to OriginalWhen testing course conversions from original to ultra and then back to original, a flood of emails occurred.Duplicate User Creation via API Shows Incorrect MessageDuplicate User Creation via API Shows Incorrect MessageGoal Performance Course Tool does not Appear in OrganizationsGoal Performance Course tool does not appear in Organizations.Goal Association Filters are not Being Applied Correctly When Adding Goal AlignmentsGoal categories are not being filtered properly when adding alignments to course content items.Discussions are not inheriting Release Conditions from the parent Learning ModuleDiscussions are not inheriting Release Conditions from the parent Learning Module.Goals Aligned to Questions from a Pool do not Display to Users in the Goals DashboardWhen you create a Test with questions that are linked to a pool the goals aligned to those questions do not display to Students or Instructors in the Goal Dashboard.NVDA Announces Background Page Content Before Bb Adopt Guide Modal in UltraIn Ultra view mode, when a Bb Adopt Guide modal is launched in an Ultra course, NVDA screen reader announces the underlying page content before reading the guide modal.Grade Center Defaults to Random Order After a Student has been Moved to TopGrade Center defaults to random order after a Student has been "Moved to Top."Blackboard Mobile App SSO Authentication Logged as Default Authentication Instead of SAMLThe Blackboard Mobile App authentication logs show some users as being authenticated via the default authentication method instead of SAML.Grade Center is not Getting Locked After Grade Approval in Bundled Version of Grade Journey Building BlockAfter the October production upgrade in Bundled version of the Grade Journey Building Block, the Grade Center is not getting locked after Grade Approval. Video Feedback Cannot be used Because the entitlement for "course.gradebook-grades.feedback.EXECUTE" is misspelled in the microserviceWhen using video studio to add feedback for students, the file fails to upload, and api shows permission error.Closing LTI Tool Content Launched in New Window Gets Stuck on LTI Launch Page on iOSIn the Blackboard Mobile App, LTI tools that are configured in Blackboard to "Open in New Window", do not properly return to the original course location from which the tool…Unable to Create Course Links for Folders in UltraFolders copied from an Original Course View course into an Ultra Course View course do not appear in the Course Link selection panel, preventing instructors from creating course links to…Discussion Forum Settings not Retained when Creating Group SetsDiscussion Forum settings not retained when creating Group Sets.Drag and Drop Feature Changes Assignment Due Time in Course CalendarWhile using the drag and drop feature of the Course Calendar tool, the due time of the Assignment changes from 11:59 PM to 11:00 PMDrag and drop does not dropUpon click to re-organize items on a list, once button is released item clicked does not drop.DSM Application Fault when Purging data from the SaaS siteSaaS, DSM Application Fault when purging data from the SaaS site.Dummy Email Reply Address Contains amazonaws.comEmail reply addresses do not match the dummy address value located in the bb-config.properties file.Bulk Convert to Ultra Task Completes With ErrorsBulk convert to ultra Task Completes with errors.Dynamic Rendering With Template Variables is not Working on Ultra CoursesDynamic Rendering with Template Variables is not working on Ultra coursesEdit Group Displays Membership in Different Format to Open Group EditThe format of adding users is displayed when opening the group and selecting Edit from there. The new membership format is displayed if selecting the Chevron > Edit Group.Only the last item in the array of selected videos is processed correctly in the deep linking response; the others return an error, even though the payload is correctly structured.Only the last item in the array of selected videos is processed correctly in the deep linking response; the others return an error, even though the payload is correctly structuredEdits of Reusable Object HTML Results in Change of Image URL StyleEdits of Reusable Object HTML results in change of image URL style in SaaS.Eesysoft use of Rendering Hook Broken on Ultra Original CoursesEesysoft rendering hooks are not working correctly on Original View Courses in Ultra Environments.Email Version of Announcements Double Spacing in Both Ultra Organizations and CoursesEmail announcements have double-spacing in both Ultra Organizations and Courses.Embedded HTML Pages Display Extra White SpaceWhen a file item is created in a content area and attach an HTML page, the display for the page is near double the heightEmbedded .wav Files do not Play in Firefox or ChromeChrome and Firefox browsers display "plugin unsupported" when .wav audio files are embedded by using the Visual Text Box Editor (VTBE).Embedded Content in Original Courses is not Being Scaled Properly on Mobile Devices or Low Resolution DevicesEmbedded Content in Original Courses is not Being Scaled Properly on Mobile Devices or Low Resolution DevicesEmbedded Flash Videos Do Not Display in SaaSEmbedded Flash Videos Do Not Display in SaaSGradebook Column Remains Hidden After Changing Item to Release Conditions in UltraIn Ultra view mode, when an assignment is initially set to Hidden from students and later updated to use Release Conditions (e.g., specific groups or members), the corresponding Gradebook column…Embedded Videos in Items Using HTML5 Video Tag Do Not Function in iOS AppsVideos embedded in course content type "Item" using the HTML5 Video tag are unresponsive in the Blackboard and Instructor apps on iOS 12.2+Enrolling Students in a Course after an Announcement is Posted Makes the User's Count of the Announcements Increase in the Number of the Enrolled UsersEnrolling students in a course after an Announcement is posted adjusts the user's count of the Announcements increase in the number of the enrolled users.Enterprise Survey Appears Despite the tool Availability is Turned OffThe Enterprise Survey tool will appear under the Ultra Base Navigation Tools menu despite it being marked as unavailable at the system level.Enterprise Survey Response Period Not Saving Selected Organizations when Selecting Recipients by Organizations and Selecting Multiple OrganizationsWhen creating an Enterprise Survey Response Period and selecting recipients by Organizations and selecting 6 or more Organizations, after saving completely out of the response period and returning to the…Enterprise Survey Pie Chart is Showing Incorrect ResultsThe Enterprise Survey report pie chart does not reflect the results correctly. For instance, when the survey is answered only with positive answers, the pie shart is showing negative and…Enterprise Surveys have a Distorted Responded Recipients Legend when Using the Korean Language PackEnterprise Surveys have a distorted Responded Recipients legend when using the Korean Language Pack.en_GB Language Pack Issues In SaaS Releaseen_GB Language Pack issues In SaaS release 3600.Error Displaying Selected Users when Generating Grade Center Report for Ultra Enabled CoursesCourses with Ultra view enabled will fail to display list of Users from Grade Center reports.In Original Courses Students Have Access to Test After the Display Until Date and Time has PassedIn Original Courses Students Have Access to Test After the Display Until Date and Time has PassedUpdating Assignment Release Conditions Overwrites Folder Student Progress TimestampUpdating assignment release conditions overwrites folder student progress timestampIn Ultra Copy Content Will Not Copy Turnitin and Panopto Links Outside of FoldersIn Ultra courses, when using the Copy Content tool, it is not possible to copy items such as Panopto videos and Turnitin assignments which are added at the top level of…Course Catalog - Intermittent Error with Assigning CertificatesUsers may intermittently encounter an error when attempting to assign certificate templates within the Course Catalog platform.MathJax $$ Rendering Backward Compatibility Issues in Reused Ultra Course ContentA change in MathJax $$ rendering causes backward compatibility issues in reused Ultra course content.Convert A File Functionality In Ultra Documents Not Available In Gov Client SitesThe "Convert a File" option was missing in Ultra Documents for all GovCloud Blackboard sites because the htmlConversionCapability service configuration was never completed, leaving the document conversion service unavailable.In Ultra Course View the Gradebook Grid View Shows New Submission When an Item has Already Been GradedIn Ultra Course View Gradebook Grid View Showing New Submission When an Item has Already Been GradedQuoted-Printable Subject-Line Improperly Terminated When Containing a Medial Question Mark ('?')A customer reported receiving garbled subject line. An "n" dash (U+2013) caused the subject-line to be converted to Quoted Printable, but the natural "?" interrogative subject-line corrupted it.Blackboard App - Institution Page Missing in the Mobile app for Some Users After MigrationBlackboard App - Institution Page missing in the mobile app for some users aftermigrationAttached Files in Ultra Documents Open Incorrectly After EditIn some Ultra Documents, attached file links can become invalid after the document is edited and saved, causing users to be redirected to the document page instead of opening the…Annotate Comments not Appearing for Submitted AssignmentsComment annotations downloaded and re-uploaded become flattened as yellow rectangle annotationsIn Ultra Custom Language Pack Prevents Gradebook Total ConfigurationError occurs when viewing or setting up Weighted Overall Marks for an Ultra course while using custom Language Packs.Unable to Open Student Submissions Containing Tables with Ordered ListsStudent submissions that contain a table with an ordered list can cause the Flexible Grading page to fail to load, preventing instructors from accessing the submission. An "Oops! Something went…In Ultra Experience - SCORM Player Cuts off the top of SCORM When the Navigation bar is onIn the Ultra Experience, the SCORM Player cuts off the top of SCORM when the Navigation bar is on and even when trying to hide bar.Cannot Edit Alt Text for Images Added via URLImages inserted using Image from URL do not provide the same alt-text editing experience as uploaded images, making alt-text updates difficult to discover.Institutional Hierarchy Course Manager and User Manager Links are not Filtering by NodeThe "Course Administration" link from Institutional Hierarchy does not retain the selected node context and incorrectly displays all courses instead of only the courses associated with the selected node.Student Activities for Tests and Assignments are not DisplayedStudent activity for Ultra tests and assignments is not displayed after student interaction. The Student Activity page appears blank instead of showing recorded activityBB Annotate Notes Attached to Highlighted Text Are Not Displayed Until Mouse HoverIn BB Annotate, notes added to highlighted text do not have a visible indicator showing where the note is attached. When a student views the graded submission, the note is…AutoArchiveCleanup Does not Process Archive Directories When Administrator User Is UnavailableWhen the administrator user is marked as unavailable, the automatic Course Archive scheduled task completes without processing any archive directories and does not report a meaningful error.Discussions not Appearing in iOS Mobile App for Original CoursesDiscussions not Appearing in iOS Mobile App for Original CoursesInconsistencies in the Number of Gradable Items in Grade Center and Smart ViewsThe Number of Gradable Items in the grade center is not consistent when instructors use Smart Views and Course Groups.Inconsistent Experience when Closing out of Ultra Panels with Unsaved WorkThe prompt for unsaved work in Ultra panels does not consistently appear.Inconsistent Language Pack Text Strings in the Grade CenterInstructors occasionally see Grade Center column titles in traditional and simplified Chinese, despite having their language pack and course language pack set to English (United States). Inconsistent Grammar Within Courses FilterInconsistent grammar within 'Courses' Filter.Incorrect Label in the Grade History for Submitted Tests that have Manually Graded QuestionsWhen submitting a Test that contains manually graded questions such Essay and/or Short Answer questions, the Grade History is showing as "Grade Attempt Nullified" instead of "Attempt Submitted (needs grading)".Incorrect Instructions and HTML Code When Attaching an Image in VTBEIncorrect Instructions and HTML Code When Attaching an Image in VTBEIncorrect Swedish Translations on the Edit Group > Add Users and the Administrator Panel > Tools and Utilities > Course Messages ScreensThe 'Edit Group > Add Users' and the 'Administrator Panel > Tools and Utilities > Course Messages' screens have incorrect Swedish translations.Inline Grading not Available for Submissions from Blackboard App in Ultra CourseWhen submitting an assignment file from the Blackboard app in an Ultra course, the file is not available to preview via Box for inline grading. Only the file name is…Grade Center Displays 'comput_err' Error in SmartViewsInstructors are receiving 'Unable to set property 'comput_err' of undefined or null reference' error when accessing Grade Center Smart Views in some Courses. Error is displayed - "Error: The data…Grade Center Scroll Bar Disappears in Lower ResolutionThe Grade Center scroll bar can disappear in lower resolution monitors.Grade Center Reports are not Generating when the "Course Information" Checkbox is CheckedGrade Center Reports are not generating when the "Course Information" checkbox is checked.Grade Download Shows Newline Escape CharacterGrade download shows newline escape character.Grade History Doesn't Load When Showing All ItemsGrade history will load until triggering a timeout error when 'Showing all items' is selected.Grade Field Doubling in size Presenting Additional Chevron in Grade CenterThe grade entry field will sometimes double up so that there are now 2 grades and or 2 chevrons in the same column for a single Student.Gradebook Download Feature Produces tab Delimited Files With an Incorrect ExtensionThe Gradebook/Grade Center Download feature is creating tab delimited files with an invalid extension. A warning message is shown while trying to open the file in Microsoft Excel.Graders are Unable to Grade Unavailable DiscussionsWhen a discussion is made unavailable to students, users with the grader role get an access denied message when they try to add a grade.Unable to Delete Enterprise Survey And Response PeriodUnable to Delete Enterprise Survey or Response PeriodMessages Sent to Large Recipient Lists May Not Reach All Recipients When an Invalid Email Address Causes Processing ErrorsWhen an email is sent to a large number of recipients, processing may stop if an invalid email address causes an exception. As a result, recipients in subsequent batches may…Group Forums Get Renamed when Updating Group Set PropertiesGroup Forums are renamed to the name of the group when updating the Group Set properties.Help on Tools Page in Ultra Original View Courses has To turn off the tool everywhere, use the 'Tool Availability' pageIn an Ultra enabled environment, the message on the Tools page to use the 'Tool Availability' page to turn off a tool course wide is not available for all the…Hiding "Help" on the "Course Creation Wizard" page also Hides the "Launch the Course Creation Wizard" LinkThe Course Creation Wizard cannot be used because the link that launches it is not visible. This occurs because Help has been hidden on the page and the text that…Hidden Enterprise Survey Recipient List Scroll BarA certain CSS property in the "lb-content" <div> for the "X user(s) selected" pop-up window prevents a scoll bar from being displayed and rendering the end-user incapable of removing unwanted…Students do not Receive Blackboard Mobile App Push NotificationsStudents do not receive Blackboard Mobile App push notificationsHorizontal Scrolling is not Smooth in Grade Center for Original View Courses in Ultra EnvironmentsThe Grade Center for Original View Courses in Ultra Environments does not move smoothly when scrolling Horizontally. Instead, the scroll bar jumps from column to column, when scrolling.Students Allocated with Due Date Exceptions Cannot Submit AssignmentsStudents with Due Date Exceptions cannot submit AssignmentsHREF Link Does Not Open on iOS DevicesHREF Link Does Not Open on iOS DevicesImage Source Options Are Missing When Editing an Ultra Course BannerWhen editing an Ultra course banner, the Image Source menu is not displayed after selecting Insert Image, preventing users from choosing an image source such as Upload from Device or…Hyphen Character Unrecognized Causing Issue With URL RetrievalWhen a hyphen is included in the name of a document it causes issues when a URL is generated to refer to the document.HTML Tag in Survey Notification Email HeaderThe automated email received by the survey owner show the variable names instead of course/instructor name.Image Filenames Used in Portfolios Must be UniqueIf images with non-unique filenames are used in a Portfolio, an image placed on the second page will replace an image on the first page, with the same filename, in…Images in Test Pools Change Attribute when Importing or Copying Content Created in Original Course viewIn Ultra, when importing content or copying content that was originally created in the Original course view into a new course, images in Test Pools are not retaining the correct…Improper Text Displayed for non Instructor Roles in Email Notification SettingsThough the User is enrolled in a Course and has a valid email address, the message "After you're enrolled in a Course, return here to select your email notifications." is…Annotate Comment Styles do not Persist on User SubmissionsAnnotate Comment Styles do not Persist on User SubmissionsIn an Original Course View Google Meet Integration Duplicates the Start and the End Dates FieldsAfter the last upgrade to Learn Version 3900.41, Google Meet integration starts to duplicate the Start and End dates fields when setting a meeting.Feedback Automation is Not Triggering Email Notifications in UltraIn Ultra view mode, when an automation is configured to send a notification following instructor feedback on a student submission, the notification does not trigger as expected.Course announcement attachments are pointing to base URL instead of user login hostnameCourse announcement attachments are pointing to base URL instead of user login hostnameUnable to Set Availability via for Courses using TermsIf a Course is associated to a Term and is using the Term's Availability, then the Course's Availability cannot be changed via it's contextual menu (chevron).Unable to Upload Feed File to SIS via CURL CommandSaaS: Attempting to upload SIS feed file via CURL causes error message.Unexpected Content CopiedUnexpected content copied.Unicode Character Mismatch in Text Input for Fill in Multiple Blanks Question TypeFor the Fill in Multiple Blanks Question Type, when the Instructor and Student use different Unicode characters this can lead to correct responses being marked incorrect.Error appearing when submitting the SafeAssign Settings pageError appearing when submitting the SafeAssign Settings pageUnwanted Table is Inserted into Text Editor When Replying to a Course Message Using Internet ExplorerWhen using Internet Explorer, replying to a Course Message causes an unwanted Table to be inserted into the Text Editor.PDF Documents are Slowly Rendered in Ultra Courses Using Safari BrowserIn Ultra View Mode, PDF documents are slowly rendered when using a Safari browser. Sometimes the next pages turn grey and cannot be rendered.Portfolio Style Customization Requests Complete Slower in SaaS than in Non-SaaS EnvironmentPortfolio style customization requests complete slower in SaaS than in Managed and Self Hosting.Portfolio Template Settings Menu Inaccessible After SaaS MigrationPortfolio Templates created prior to SaaS migration are throwing errors while trying to access the Settings Menu.Course Recycling Bin Task Fails Due To Invalid Characters/Spaces At End Of Content Collection Folder NamesCourse Recycling Bin Task Fails Due To Invalid Characters/Spaces At End Of Content Collection Folder NamesPrevious and Future Courses Disappear after Resizing BrowserIn Ultra Environments, when looking at enrolled Courses, shrinking the re-expanding the size of the Browser will cause the left/right navigation options to view previous/upcoming (respectively) Courses to disappear.Printing Cropped of Original Courses in UltraWhen printing an Original View Course in an Ultra Environment, the Course's content is truncated.Printing the Ultra User Interface does not Work CorrectlyThe Ultra user interface is not amenable to Printing. Areas in the Original Experience courses which printed correctly before Ultra Base Navigation was not turned on print poorly after Ultra…Unable to View More Than 20 Group Assignment AttemptsUsers and instructors cannot view group assignment attempts beyond the 20th attempt, even when additional attempts have been submittedBlackboard - Cengage Migration Tool Deactivation The tool to migrate links between a Cengage legacy integration and the latest LTI Advantage integration can no longer be used after June 30, 2026. Migrate content now to avoid manual effortBlackboard - Macmillan Migration Tool DeactivationThe tool to migrate links between a Macmillan legacy integration and the latest LTI Advantage integration can no longer be used after June 30, 2026. Migrate content now to avoid…Blackboard Learn 4000.12.0 Maintenance ReleasesBlackboard Learn 4000.12.0 (April 23, 2026) Update to client Production environmentsBlackboard Learn 4000.17.0 Maintenance ReleasesBlackboard Learn 4000.17.0 (Jun 4, 2026) Update to client Production environmentsBlackboard Learn 4000.19.0 Maintenance ReleasesBlackboard Learn 4000.19.0 (Jul 2, 2026) Update to client Production environmentsBlackboard Learn 4001.2.0 Maintenance ReleasesBlackboard Learn 4001.2.0 (Oct 16, 2026) Update to Client Production environmentsBlackboard Learn 4001.4.0 Maintenance ReleasesBlackboard Learn 4001.4.0 (Oct 13, 2026) Update to Client Test/Stage environmentsEnd of Support – Honorlock in Original Course ViewDue to upcoming changes in Blackboard LMS, we expect the Honorlock Building Block for Original Course View to stop working. As of December 31, 2026, proctored exams using Honorlock in…End of Support – ReadSpeaker in Original Course ViewEnd of Support – Ready Education Dub Labs in Original Course ViewDue to upcoming changes in Blackboard LMS, we expect the Ready Education Dub Labs Building Block for Original Course View to stop working. As of August 6, 2026, customers using…End of Support – SlideShare Mashup for Original Course ViewDue to SlideShare API changes, the SlideShare Mashup for Original Course View is no longer functional. Effective May 13, 2026, the SlideShare Mashup is no longer supported. Workarounds exist to…End of Support – Sumadi Password Protection Building Block in Original and Ultra Course ViewThe Sumadi Password Protection Building Block will no longer be supported by Sumadi as of August 6, 2026. Sumadi plans to deliver a new integration before this end-of-support date.Course Export Notification Received When Exporting RubricsWhen exporting a rubric, a course export success email is sent even though the rubric file downloads successfully. The email contains a link to an unrelated course export areaMacmillan - LTI 1.3 Migration Tool Learn ReleaseRelease of a content migration tool between Macmillan and Learn.Files Attached to Original Course Items Are Not Converted to UltraFiles attached to Original course items through the Attachments section will be missing after conversion to Ultra, while files added directly in the Content Editor are retainedUltra Language Packs Names Display Incorrectly in some LocalesUltra Language Packs, Names display incorrectly in some locales.LTI Deep Linked Content Is Not Added to Ultra DocumentsWhen an LTI tool is used to embed content in an Ultra Document, the content is not added to the Document. Instead, a message stating "We're processing content from the…Ultra System Admin Panel Missing BreadcrumbsManage Content has no breadcrumb back to the System Administrator Panel in Ultra.Ultra Test with Many Multiple Choice Questions Slow to LoadUltra test with many multiple choice questions slow to load.Ultra Translation Error in Assignments and Assessments While Using Australian Language PackThere is a translation error in Assessments and Assignments in Ultra when using the Australian Language Pack. The setting shows "Show/Hide" instead of "Randomize questions".Custom File Extensions Cannot Be Uploaded When Multiple Permitted File Types Are Configured for an AssignmentCustom file extensions cannot be uploaded to an Ultra Assignment when a custom file extension is configured alongside a default permitted file type such as Word. The custom file uploads…Portfolio Files of Users Deleted by Data Source Purge are Neither Orphaned nor DeletedPortfolio files of users deleted by Data Source purge are neither orphaned nor deletedUnable to Access Test After Setting IP Filter RulesUnable to access Test after setting IP Filter rules.Course Status Does not Update on Ultra Base Navigation Cards Without RefreshingCourse Status Does not Update on Ultra Base Navigation Cards Without RefreshingUnable to add SCORM Content Packages to Courses from Institution FolderSome SCORM content packages cannot be added to courses. An error message will be shown when trying to add the SCORM packages to course content areas.Gradable Journal Header Displays the Journal's Original Creation Date When Grading Journal EntriesThe Gradable Journal header displays the date the journal was originally created when grading journal entries.Unable to Create HTML Object that Includes Email LinkContent Collection HTML Objects that contain an href with the mailto: property produce an error.Unable to Create or Access Discussion BoardsUnable to Create or Access Discussion Boards in Learn SaaS.Release Condition Time Zone Changes to PST in UltraIn Ultra view mode, when a user's computer is configured for UTC-08:00 Pacific Time (US & Canada) with the option to automatically adjust for daylight saving time enabled, the time…Unable to edit Module due to Error: Current Transaction is Aborted, Commands Ignored Until end of Transaction BlockUnable to edit module. ERROR: current transaction is aborted, commands ignored until end of transaction block.Unable to Import Modules to Learn SaaSThere is no import functionality to be able to import modules into Learn SaaS.Unable to Launch SCORM Package on Android AppUnable to Launch SCORM Package on Android AppUnable to move Modules on My Institution Page with My Courses Module Grouped by TermUnable to move Modules on My Institution Page with My Courses Module Grouped by term.Unable to open Multiple Browser Tabs with CoursesIt is not possible to operate Learn in multiple browser tabs. This issue make is impossible to compare two or more courses at the same time.For All Users the Ultra Course Activity Reporting Shows Zero Hours in CoursesFor all users the Ultra Course Activity reporting shows Zero Hours in coursesSpanish Question Bank Total Points Label Overflows PillSpanish Question Bank Total Points Label Overflows PillUnable to Remove Large Courses and Orphan Content in SaaS GUIIn SaaS Environments, some extremely large Courses and Orphaned Content are not able to be removed via the GUI or Webdav.Unable to Remove User Record per Error Thrown by Subquery Using the Table evaluation_entityUnable to remove User record per error thrown by subquery using the table evaluation_entity.Unable to Remove Ultra Locale CustomizationsCustomizations cannot get removed when a Custom Ultra Locale is created.Unable to Schedule ReportUnable to schedule report.Unable to Self Enroll in Organization Catalog from Within OrganizationUsers are unable to Self Enroll in the Organization Catalog from within Organization.Unable to Select Specific Users when Creating Grade Center Reports for an Organization in Ultra NavigationUnable to select specific Users when creating Grade Center reports for an Organization in Ultra navigation.Students' Submissions Cannot be Downloaded in Original CoursesStudents' submissions cannot be downloaded in Original Courses.Users are not Getting Enrolled After Successful Payment TransactionUsers are not getting enrolled after successful payment transaction.Course Content File Overwrite Replaces Original in Institution FolderOverwriting a course content item file attachment replaces the original file in the Institution folder.AutoSignon B2 Shared Secret Value Deleted after Service Restart or System UpgradeThe AutoSignon B2 Shared Secret value is deleted after a service restart or system upgrade.Data File URLs Containing Backslashes Cause an "Invalid URL" Error During LIS Bulk Data ExchangeAn "Invalid URL" error will be thrown if the URL to the data file contains a backslash ( \ ) when sending a request to the Bulk Data Exchange endpoint…Default Course Properties not Retaining Settings After SaaS UpgradesWhen an upgrade takes place on a SaaS environment settings are being reverted. Specifically, the settings related to default Course settings.Error Displayed on Modules ScreenAn error is displayed on the Modules Screen.Files Linked in Courses do not Show Green "Linked" Checkmark in 360 View after UpgradingCourse files that are used in a course are not marked as "Linked" after upgrading to SP10 or higher.Grade Journey Scheduler Stops Working After a few RecordsGrade Journey Scheduler stops working after a few records.Due Items Still Appear in the To-Do list after Submission for LTI Content (MyOpenMath & MyMathLab)Due items still appear in the To-Do list after submission for LTI Content (MyOpenMath & MyMathLab)Users Unable to Complete MFA Enrollment with SAML SSO504 Error Thrown when Trying to Delete or Restore a CourseSaaS: when trying to delete or restore a Course, a 504 Error is thrown.Add Readspeaker to SaaS WhitelistAdd Readspeaker to SaaS Whitelist.Modules List Throws Error if Building Block Install Job FailsIf a B2 (Building Block) install job for a SaaS instance fails, after the Environment is accessed, navigating to System Admin > Tabs and Modules > Modules will throw a…Some Recently Provisioned SaaS Environments are unable to Connect to CloudSome recently provisioned SaaS environments are unable to connect to the Cloud. This issue is sporadic and does not occur with all SaaS environments.Spell Check Dictionary Resets to Default After Update on SaaSSpell check dictionary resets to default after Update on SaaS.Tabs Modules Page is Accessible in UltraTabs Modules Page is accessible in Ultra.Potential Performance Issues Under Heavy Usage with MSSQL over SSLVery large MSSQL systems connecting over SSL, that use Xythos heavily, could see decreased performance. This is due to SSL overhead causing slow throughput and potential thread leaks.Incorrect Polish Translations in Ultra Gradebook and Course StatusIncorrect Polish translations in Ultra gradebook and course status.Publisher Migration tool Placements – No action neededPublisher migration tool placements may still appear in Blackboard, but they are deprecated and will be removed later. No action is required from administrators.How am I doing? is not Listed Under Available Features in Ultra SettingsHow am I doing? is not listed under Available Features in Ultra settingsUnable to click on any new or due items in Activity Stream on iOS appUnable to click on any new or due items in Activity Stream on iOS appCourse Deletion Fails Due to an Internal Handle That Cannot be RetrievedCourses that contain links to tools which are no longer installed cannot be deletedUnavailable Content Inside a Content Folder is Hidden From Instructors and Administrators When an Original Course is Marked CompleteUnavailable content inside a Content Folder is hidden from instructors and administrators when an Original course is marked CompletePort and SSL/TLS settings for Customer E-Mail Relays are IgnoredPort and SSL/TLS settings for Customer E-Mail Relays are Ignored.IP Addresses to Add to the Approved List for Blackboard Learn SaaSLearn SaaS uses multiple egress IP addresses and Mail Relay hostnames depending on the region. For on-premises or other non-Blackboard, Inc-hosted services: these IP addresses must be opened on firewalls,…One SIS Integration Enrollment Record Failure in a Snapshot Flat-File Causes Rest of Records To FailOne SIS Integration enrollment record failure in a Snapshot Flat-File Causes Rest of Records To Fail.E-notation Numerical Answers Display as Large Numbers in Calculated Numerical QuestionsE-notation numerical answers display as large numbers in Calculated Numerical questionsSafeAssign Originality Report Highlights Content not Found in the Submitted PDFSafeAssign Originality Report highlights content that is not found in the submitted PDF.The Monitor Button in Retention Center is not WorkingThe Monitor Button in retention center is not workingDuplication of Stamp Does not DisplayWhen a stamp is duplicated within the inline grading tool, the duplicated version does not load correctly.Help site URL change for Blackboard customers with self-hosted extended supportCustomers with extended support contracts for a self-hosted deployment of Blackboard will now use the URL https://self-hosting.blackboard.com/Learn/Administrator/Hosting.html to access help topics. This change doesn't impact Blackboard SaaS customersModule Menu Renders Blank Page on Mobile AppModule Menu renders blank page on Mobile App.Grade Center Horizontal Scroll Bar Not Displaying on Some BrowsersThe Grade Center horizontal scroll bar is not displaying on some browsers.Blackboard Learn 9.1, 3902.1.0 ReleaseBlackboard is pleased to announce the availability of the Blackboard Learn 9.1, 3902.1.0 Release.Update to installer frequency for Blackboard customers on self-hosted extended support contractsFor self-hosted Blackboard customers, the installer release schedule will change. Going forward, it will be as-needed rather than monthly.Large Clickable Area for Multiple Choice Radio Buttons May Cause Accidental Answer ChangesThe clickable area for multiple choice radio buttons is too large and may cause accidental answer changes.Incorrect Group Attempt Created for Manually Created Group AttemptsInstructors can access the Ultra Gradebook through Grid View and select a student who has not submitted. They can then create a submission date and return to the group to…New Way to Access Blackboard AMIBlackboard for REST and LTI Developers AMI is a pre-configured, ready to run image for running Blackboard LMS on Amazon EC2. Developers should use this pre-configured instance to test REST…Blackboard Learn 9.1, 3900.125.0 ReleaseBlackboard is pleased to announce the availability of the Blackboard Learn 9.1, 3900.125.0 Release.In Original Courses Instructors Receive Access Denied Error When Using Discussion Search and Marking Threads as Read or UnreadIn Original courses, when instructors use the search function in Discussions and attempt to mark threads as Read or Unread, an 'Access Denied' error appears on the screen.Upcoming Java 21 Upgrade Could Impact Building Blocks in Original Courses (Action Recommended)Building Blocks that remain available due to a support exception could be impacted by a security improvement in v3902.1.0 (October 2025 Blackboard SaaS release). We advise Blackboard SaaS administrators to…Bb Annotate Upgrade ScheduleBb Annotate Upgrade Schedule for all regions.Blackboard Learn 9.1, 3900.121.0 ReleaseBlackboard is pleased to announce the availability of the Blackboard Learn 9.1, 3900.121.0 Release.SIS Permits Term Creation Without a Name FieldWhen creating terms through the UI, a name is required. However, terms can be created without a name when using a feed file in SIS.Relative Path in HTML Does not Allow Students to Access Other Minisite From Another in Original CoursesWhen having two separate well-formed Minisites, and Minisites A links to Minisites B directly, B cannot be loaded even if B can be loaded when accessed using relative links. Original: Unable to Reuse Questions from Tests When Questions Contain CSS or JavaScript Code in the Question DescriptionOriginal: Unable to Reuse Questions from Tests When Questions Contain CSS or JavaScript Code in the Question DescriptionOutcomes Collection Fails when Encountering Corrupt File Attachment SubmissionOutcomes Collection Fails when encountering Corrupt File Attachment SubmissionOutcomes Collections Using Term Criteria Do not List Courses and Assignments with no ArtifactsWhen the 'Terms' criteria are used to collect data under the Outcomes Collection, no courses and assignments will be listed under the Collect tab if no artifacts were submitted.Outdated File References to Forum in 360 View when Running Ally ReportWhen the running an Ally report on a main template Course, it references 3 instances of a specific file. One of those instances is stored within that master Course's folder,…Overall Grade Breakdown not Provided in Original View CoursesIn Ultra Environments, the Overall Grade field for an Original View Course states that "This breakdown shows how your overall grade is calculated.", though no breakdown is available.Package Imported From Canvas Causes Issues When Viewing Course Menu in a WindowPackage Imported From Canvas Causes Issues When Viewing Course Menu in a WindowPage Improperly Formatted while Grading Journal in ChromeWhen grading a Journal in Chrome v68.x, the grading area of the page is not properly formatted.Partial Credit not Available/not Working for Fill in the Blank Questions in Ultra coursesFill in the blank type questions are not being graded properly; Partial credit is not being granted when students provide incorrect answers.Partner Cloud Shows as Connected to Staging Instead of ProductionThe message on the Partner Cloud Settings page displays the System as being connected to the Blackboard Cloud Staging Server instead of the Blackboard Cloud Production Server.Session Fingerprinting does not Work in SaaS EnvironmentsThe "Session Fingerprinting" feature does not work on SaaS environment.Show Icons Only Without Teaching Style Privilege Returns Access DeniedAn instructor with the Teaching Style privilege restricted will still see the Show Icon Only and Text Only options in a content area and receive an access denied message.Single / Select Observer Users Does Not Allow Single Selection When Accessed Through Tools Module > Send EmailWhen accessing a course through the Tools module > Send Email, the Single / Select Observer User option does not allow single section. All observers are listed instead of the…SIS Counts Always Reflect 7 Days Instead of Respecting the Time-frame FilterThe number of Errors, Warnings, Messages, and Debug Items listed on the SIS log screen always correlates to the values of the last 7 days instead of the time-frame that…SIS Course Copy Overrides Term Availability by Setting a Course to UnavailableWhen using SIS to perform a Course Copy with a Template Course, the SIS copy process overrides the Term Availability setting for the Course.SIS Failing to run on Saas EnvironmentSIS failing to run on SaaS environment.SIS Logs Search Results do not Display Reference CodeWhen uploading a feed file and then searching the SIS logs for the specific record there is no reference code displayed in the reference code column.SIS XML Snapshot Randomly Disabling Users from CoursesSIS XML Snapshot is randomly disabling Users in Courses after the feed file is ran.Smart Views do not Show in a Restored CourseSmart views disappear when a course is restored from an archive.Some Building Blocks do not Display Their Unique Icons in LinksTool Links for some Building Blocks, such as Collaborate Ultra, display a generic icon rather than their unique icon.Question Bank Export Fails with "Export was not completed" ErrorQuestion bank export fails with "Export was not completed" error.Something Broke Error Running Student Activity Report for Assignment or AssessmentSaaS - Something Broke Error running Student Activity Report for Assignment or Assessment.Some Users not Receiving Email or Screen NotificationsSome Users do not receive email or UI notifications from Course actions.Spaces in Filenames Displayed Incorrectly for Content Created from Google DriveFiles uploaded to Ultra Courses from Google Drive have the spaces in their filenames replaced with %20.Special Character Swedish Letters are Sorted in the Wrong Alphabetical Order in the Grade CenterStudents whose surname begins with a special character Swedish letter are sorted in wrong alphabetical order.Special Characters Impacts the Rubric Goal Alignment Function in Original CoursesIn the Original View Mode, if the text in a rubric goal's description includes an apostrophe (') or a quotation mark ("), using the 'Add Alignments' option does not open…Spellchecker Duplicates Error WordsSpellchecker duplicates error words.ReadSpeaker for Learn Ultra - LTI integration: docReader Banner PlacementReadSpeaker for Learn Ultra - LTI integration: docReader Banner PlacementSpell Check Frequently Makes Inconsistencies on Korean Text in VTBE EditorSpell Check frequently makes inconsistencies on Korean text in VTBE editor.MustNot Filtering Option is not Consistently Respected in KibanaWhen using the ‘MustNot’ filtering option within Kibana, the results are not consistent.My Grades are not Showing Information Under 'Last Graded' in Original SitesAfter grading a submission from a student, the grade will appear in 'My Grades' in the section 'All courses' but not in the 'Last Graded' one.Navigating in the Front End may Cause the URL in Address Bar to Exceed the Recommended Maximum of 2,000 Characters Causing Unexpected ErrorsNavigating in the front end may cause the URL/URI in the address bar to exceed the recommended maximum of 2,000 characters. This may cause unexpected errors.Nested HTML Preventing Saving Changes to Ultra Assessment QuestionsIf a Question is created using nested HTML, then the Course is restored and converted to Ultra, changes to that question (such as text or point values) do not save.Negative Marking is Treated Incorrectly by Item AnalysisNegative marks are considered as 0 when calculating both the difficulty and the average scores in Item Analysis.Nested Lists do not Work in the Ultra Text EditorNumbered lists and bulleted lists cannot be combined in the Ultra test editor.New Box View will not Render File While Grading an AssignmentThe New Box View Inline Grading functionality is not rendering certain files during grading.Newly Created Ultra Courses are BrokenNewly created Ultra Courses are broken/ inaccessible.No Indication to Instructors/Developers that Surveys are AnonymousDocumentation and online help in Blackboard Learn does not inform the Course builder or Instructor that Survey results are anonymous.No Navigation Buttons When Opening a LTI Item in a ModuleIn the Ultra Experience when a LTI item is embedded inside a module and a student opens it, there will be no 'next' or 'previous' buttons to navigate. No Space Error when Attempting SIS RunsWhen trying to initiate and SIS run, a "No space left on device" error is thrown.Constraints on content links affects the content even if users otherwise would have access to itInherited Constraints on Content Links in Containers affects the Content even if Users Otherwise would have Access to itNo Warning Prompt for Assessments that Contain no QuestionsNo warning prompt for Assessments that contain no questions.Node Administrators can not Self Enroll in Ultra CoursesCourse Administrators cannot easily self-Enroll in Courses using the Ultra Course View.Node Administrators Cannot Access Course Content with Guest Access DisabledNode Administrators cannot access Course content with Guest access disabled.OR cannot be generated for test with ≳ 20 Essay QuestionsOR cannot be generated for test with ≳ 20 Essay QuestionsNotification Emails (in Ultra Environment) are Sent in Administrator User Language instead of in the System Default Language PackNotification emails are being sent in the Administrator user language instead of the System Default Language Pack. This behavior is not present in SaaS (non Ultra) or Original (9.1).Notification Emails are not Sent in Organization when Ultra Base Navigation is EnabledOnce Ultra Base Navigation is enabled, scheduled Notification emails are not sent in Organizations.LTIA TCC import failed with error 'Unable to convert the given package'LTIA TCC import failed with error 'Unable to convert the given package'Release Condition on an Item Within a Folder Prevents Forced Sequence from Advancing in UltraIn Ultra view mode, a learning module with Forced Sequence enabled may stop progressing when a folder contains an item with a release condition that the current student does not…Course Archives Greater Than one GB Cannot be DownloadedCourse Archives Greater Than one GB Cannot be DownloadedAssignment Creation Delay Due to REST API Cold-Start LatencyA delay in assignment creationOpen Education Course Archives Do Not Include All Expected ContentCourse archives do not contain all expected content, such as pictures and documents, yet the archive process claims that it completed successfully.Opening Group Assignment Attempts Results in Nullpointer Exception for System Administrators not Enrolled in the CourseWhen the System Administrator is not enrolled in a course, only Individual assignments can be viewed. Group assignments throw an error.Open Education: Translation Labels Appearing Within Course Report TitlesWhen attempting to run a course report, within a course, the translation labels are appearing instead of the actual report label.ORA Error When Clicking on Course CatalogAn ORA-01795 error throws when clicking on the "Course Catalog" link from the Admin Panel.Orginal Course Message sent not Displaying in SaaS UltraWhen an Instructor (or any Users) sends a Course message, the message was not visible to the Instructor who sent it. Users were able to reply to the Instructor's message,…Original Course View Links in the What's New Module in Ultra Load Discussion Boards Outside the Ultra InterfaceWhen there are unread Discussion Board posts in an Original Course, clicking the link in the What's New Module for that Discussion Board replaces the Ultra Interface with the Original…Course Calendar Event Displays "(undefined)" Time Zone for Students in UltraIn Ultra view mode, when a student opens a course calendar event, the Details & Information side panel displays "(undefined)" instead of the applicable time zone.Second Scroll Bar Appears on the Institution PageA second vertical scroll bar will appear on the Institution Page. This causes the page content and Institution Page Banner to scroll independentlyCourse Catalog - Students Added to Waitlist Despite Available Enrollment CapacityStudents registering for a course through the Course Catalog may be incorrectly added to the course waitlist despite available enrollment capacity.Course Discussions Icon Disappears in Assignments on Mobile AppCourse Discussions Icon Disappears in Assignments on Mobile AppThe Microsoft Teams Item is Missing in Ultra Courses When Using Safari BrowserIn Ultra view mode, when Safari browser is used the 'Enable Microsoft Teams' link will be missing. However, the link will be available when other browsers are used.Third Party Building Block 'Course Merge Module' is not Functioning as Expected in SaaSThe "Course Merge Module" Building Block is not functioning correctly in the SaaS environment and is displaying an error when accessing the Settings.There is no Breadcrumb Navigation for the Goals Tool in UltraThe Goals Tool for Ultra does not have links to go back to previous pages.Time Zone Display not Working as ExpectedTime Zone Display not Working as ExpectedTo Do Module does not PopulateThe To Do Module does not populate if an Assignment with a due date is initially created as unavailable.Tools Module Reset After SaaS UpgradeIf the Tools that are available in the Tools Module are changed, that list is reset to default after a SaaS upgrade.Top Tab Link to Tool Resource not Working when Created as a Tool TabTop Tab Tool links give an error instead of taking the User to the tool.Turnitin Incorrectly Sends Notifications to Students who are not part of an Adaptive Release SetTurnitin Direct Assignments cannot honor Adaptive Release conditions due to inability to create the equivalent of a Learn Assignment. This results in Students, who are not in the Adaptive Release…Two LTI 1.3 Apps Registered with the same Production Group and Domain Name Cannot both be Added to LearnTwo LTI 1.3 Apps registered on developer.blackboard.com with the same Production Group and Domain Name can't both be added to Learn as LTI 1.3 tools.Ultra Announcements with Weblinks do not PostIf an Announcement is created in an Ultra View Course that contains a weblink, it will not post.Ultra Assessment Performance Issue for Dial up UsersDial up Users occasionally experience browser lock up events while logging in or taking assessments in Ultra-enabled SaaS courses.Achievement Badge Not Awarded When Student Meets Grade Criteria Before Badge Creation in UltraIn Ultra view mode, when an achievement is configured with a grade-based performance criterion, students who have already satisfied the criterion will not automatically receive the corresponding badge after the…Ultra Course Announcement Popup Displays Wrong Date and TimeIf an Instructor schedules a Course Announcement for the future, the pop-up for the Announcement displays the date/time that it was created instead of the time it was actually released.Ultra Course Content Tools Appear under 'Used in this subject' in the Content Market IncorrectlyIn an Ultra Course, content tools not in use are still shown under 'Used in this subject' in the Content Market.Enabling Automatic Zeros for Past Due Peer Assignments Prevents the Gradebook Activity Count From ClearingEnabling automatic zeros for past due work after a peer assignment's due dates have passed will cause the Gradebook activity count in the course navigation bar to remain visible. Students…Grade Export Rest API Provisioning TimeoutAs Blackboard's new infrastructure empathizes security , one change is that there now exists a 2-minute timeout. This does not affect file uploads / downloads but does manifest itself with…ULTRA Course View Content Editor Unexpectedly makes Numbered ListULTRA course view content editor unexpectedly makes numbered list.Ultra Course: Gradebook is Displaying a red Message for Gradable Items that are not LateThe Gradebook in an ULTRA Course is displaying a red message for gradable items that are not late after changing the due date, and this red message is confusing studentsUltra Courses Allows the Option 'Align With Goals' Despite that Goals Tool is Disabled at the System LevelIn Ultra experience, the option 'Align With Goals' stays valid to use in courses although it was disabled from the system tools.Ultra Discussion Forum Descriptions Cropped in Chrome and SafariThe Discussion Board is not showing the entire description of Forums in the Chrome and Safari Browsers. Some of the letters or words are cut-off.Ultra Enterprise Surveys Screen Missing Administrator Panel from Breadcrumb TrailIn Ultra Environments, the breadcrumb trail on the Enterprise Surveys page is missing Administrator Panel.Ultra Discussion Description Displays Image Filename or URLUltra Discussion description displays image Filename or URL.Ultra First Login Welcome Screen has Outdated TextWhen a user logs into Blackboard Learn Ultra for the first time with a new user, some of the text on the Welcome Screen about features is misleading.Ultra Grade Center is Throwing an Error Oh No! Something Broke when Accessing AttendanceWhen a Student is added to a Course while the Attendance Building Block is unavailable the Grade Center will produce an error when the Attendance Building Block is made available.Student Goal Performance Export File Not Found ErrorStudent Goal Performance Export 'file not found' error.Long Unbroken Course Names in Ultra Are Partially Hidden When ZoomingLong unbroken course names in Ultra will be partially hidden when the browser is zoomed to 200% or higher. The course title does not reflow correctly and will extend horizontally…Student Preview can access file content that a Student CannotFile content that a student cannot access is accessible via Student Preview.Student Submitted File Name is Changed When the Display Name is Changed In UltraWhen a user submits a file for an Assignment, the file name is changed when the display name is changed. This behavior is present in Ultra.Student with System Roles Granting Grading Privileges can cause Blog IssuesA User with a System Role that provides them Grading Privileges can experience Permissions errors when accessing Course Blogs as a Student.Students have Option to Copy in Graded Group ForumsStudents have option to copy in graded Group Forums.Students Unable to Navigate to Next Content from the LTI Link in Ultra Course when Conditional Availability is SetWhen Conditional Availability is set within an Ultra Course using LTI Links, student users are not able to navigate to the next content form the LTI link.Students Unable to see Instructor Feedback for SafeAssign SubmissionsIn SaaS Ultra Courses, Students are unable to see the Instructor's feedback for their Group Assignment submissions.Submission Grading does not Load Information on Korean Language PackWhen using the Korean Language Pack, the details and grading area of an Assignment submission do not load.Submission Links Cannot be Copied or ClickableSubmission links cannot be copied and are not clickable.SVG Banner Image not Displaying on Course Entry PageSVG (Scalable Vector Graphics) Banner image not displaying on course entry page. Banner image not displaying on course entry page.System Navigation is lost After Deleting a Course Menu Item in Classic ViewIn Classic view only, System Navigation is lost after deleting a Course menu item. This creates an entrapment where the User is unable to navigate away from the Course they…TA Role Receives Access Denied when Creating Mobile Compatible TestsTA Role receives Access Denied error when creating Mobile Compatible Tests.TA Roles can not run Analytics Report in Ultra CoursesTA roles can not run Analytics Report in Ultra Courses.Tab Default Layout Page Loads Slowly While Using a Custom Language packThe page to edit the Default Layout of a Tab loads slowly when using custom Language Packs.Page Not Found Observed when Using View Discussion Link in Emailed Discussion NotificationsPage not found observed when using the View Discussion link within emailed Discussion notificationsTeaching Assistants, Courses Builders, and Custom Course role cannot download SafeAssign from the Shared area in DirectSubmitTeaching Assistants, Courses Builders, and Custom Course role cannot download SafeAssign from the Shared area in DirectSubmitTest Access Log Reads Saved Question 0If a user starts an auto-submit timed test but closes the browser without entering or clicking anything, the Access Log for that test reads as "Saved question 0 multiple times…Test Using Fill in the Blanks Question Type Doesn't Score CorrectlyFill in the blanks question type doesn't score individually correct answers; if one answer is wrong, it grades all questions as wrong. There is no option for partial credit.Text Editor Spellcheck not Working Consistently when Using Custom DictionariesText Editor spellcheck not working consistently when using custom dictionaries.The Feedback Panel Not Displayed for Spectator Role in UltraIn Ultra view mode, the Overall Feedback provided for an assignment submission is not displayed to users with the Spectator course role when the Attempt Feedback field is empty.The "SAML" Authentication Provider Type is missing from the "Create Provider" menuWhen trying to create a new Authentication Provider, the "SAML" option is missing and keystore initialization errors are logged on startupSAML LogoutRequest Fails due to the NameID Being EncryptedThe SAML LogoutRequest fails when the NameID is provided in encrypted form, preventing the logout request from being processed successfully.WebDAV Connections Including PROPFIND FailWebDAV connections including PROPFIND failCopied/restored automations: "The message sender has been removed from the course." displays and they do not work any moreCopied/restored automations: "The message sender has been removed from the course." displays and they do not work any moreThe Default Login Page Displays an Access Denied Error on First Login AttemptAfter upgrading to 3300.8 the Default Authentication Backdoor throws an Access Denied error message the first time a User tries to log in (or if they have cleared their cookies…Custom Login Page Does not Display Biometric Authentication ButtonCustom Login Page Does not Display Biometric Authentication ButtonInstructors Cannot View Submissions in Completed CoursesInstructors cannot view submissions in completed coursesKorean Language Pack uses incorrect variable for 'Automatically Assign percentageKorean Language Pack displays "undefined% 완료" when using 'Automatically Assign percentage'Original Course View Grade Center does not Load CompletelyOriginal Course View Grade Center does not load completelyBlackboard Learn Building Block Support BulletinCloud computing’s adoption in education has broadened the possibilities as SaaS models open a gateway for innovation, including next generation integration capabilities. To continue supporting our clients on their path…Files do not Convert From the Classic Editor to the New EditorFiles uploaded to the classic Content Editor do not convert to the New Content Editor.New Gradebook Grid View Search Box Placeholder Text Overflows in German LocalizationIn the New Gradebook Grid View, the search box placeholder text is not properly contained within the search field when the application is viewed in German localization.Enrolling Users from the Roster Shows UndefinedOn the client's test site, when an instructor tries to enroll people, it displays 'undefined undefined' instead of names.SAML Logout Request Fails due to Missing NameID FormatSAML Logout Request Fails due to Missing NameID FormatActivity Log Does Not Display Data in UltraThe Activity Log will not display activity data for students in Ultra courses. This can occur after students access course content, submit activities, and receive gradesInstructors Cannot Post Grades for Attempts That Have Automatic Zeros Enabled and are Set To Manually Post GradesWhen attempts are set to use automatic zeros for overdue tests as well as to manually post grades, once they are submitted, the auto-zeros posts the auto-zero grade causing the…Course Activity CSV Download Limited to First 3000 Students in UltraIn Ultra view mode, when downloading the Course Activity report as a CSV file in Ultra courses with more than 3000 enrolled students, the downloaded file only includes data for…Pagination Issue When More Than 200 Rubrics Exist in a CoursePagination-issue-when-more-than-200-rubrics-exist-in-a-courseDue data cannot be cleared in the grid view for a manually created column in UltraDue data cannot be cleared in the grid view for a manually created column in UltraSAML SSO Login Issue – Blackboard SP Sending POST Request Instead of GETCSS Styles Missing within Batch Edit CalendarCSS Style is missing within the Batch Edit Calendar functionalitySAML Provider Settings Return HTTP 413 When 20+ Data Source Connectors Are SelectedSAML provider settings page to return HTTP 413, Payload Too Large when approximately 20 or more Data Source Connectors were selected and submittedInstructors enrolled in a large number of courses will encounter a errorInstructors enrolled in a large number of courses will encounter 429 errors when accessing the Ultra Stream due to excessive stream entitlement checksRubric Evaluation Report and Question Analysis Cannot be Generated in Completed Ultra CoursesRubric Evaluation Report and question analysis cannot be generated in completed Ultra coursesSAML SSO Logout HTTP Status 401 - Unauthorized Error PageAfter upgrading to 4001.0.0, users receive an HTTP Status 401 - Unauthorized error when clicking the SAML End SSO Session button.Groups Disappear from the Assignment Submissions Page in UltraIn Ultra view mode, groups assigned to a group assessment may disappear from the Submissions page after the membership of one of the groups is modified.Discussion Forum or other Assessment Visible in Course with Inherited Release ConditionsDuring the August release (4000.21.0), a fix was pushed to ensure that items such as Discussions properly respect their Learning Module or Folder release conditions, rather than remaining accessible through…Retirement of LTI 1.1 Support in Blackboard LMSBlackboard LMS will end support for LTI 1.0 and 1.1 tools by September 30, 2027, requiring an upgrade to the more secure LTI 1.3 standard. This update aligns with industry…Self-Enroll Prompt not Appearing When Accessing Self-Enroll Group Discussions Within Learning Module LayoutSelf-Enroll Prompt not Appearing When Accessing Self-Enroll Group Discussions Within Learning Module LayoutSAML SSO Login Failure Due to Authentication Request MismatchSAML single sign-on could fail after upgrading when the system was unable to match the login response with the original authentication request.SAML SSO Sends an Incorrect ACS URL After Upgrade to 4001.0.0 When Enable IdP-Initiated SSO Is Not SelectedAfter upgrading to 4001.0.0, SAML SSO providers with Enable IdP-Initiated SSO disabled will generate an incorrect Assertion Consumer Service (ACS) URL. This can prevent users from completing SAML SSO authentication.SAML Login Fails for Existing Sessions After Upgrade to 4001.0SAML Login Fails for Existing Sessions After Upgrade to 4001.0REST API developers: Change in Users API privacy setting adherenceThe September 2026 release (4001.0) changes behaviors of privacy setting adherence in the Users REST API. Integrations or applications that rely on individual users' privileges rather than a privileged REST…Blackboard Catalog: data privacy change may require action by instructorsThe September 2026 release (4001.0) changes privacy setting behavior for directory information, specifically name and avatar. Instructors expecting to be listed in Blackboard Catalog (premium solution) should update their profile…SAML login fails when authenticationProvider is null during (custom) SAML attribute mappingSAML login fails when custom attribute mapping is enabled because the authentication provider is not resolved before the user details are processed, preventing the username and other mapped attributes from…Due Date Picker Is Partially Hidden When Chrome Browser Zoom Is Set to 250 Percent or HigherAssessment Due Date picker is positioned outside the visible area of the page. This prevents users from fully viewing or interacting with the date picker.Incorrect Average Time Spent Value in Question Analysis ReportQuestion Analysis report calculates average time spent using enrolled users instead of submitted attempts.Group Assignment Grade Overrides Are Not Counted in the To Post CounterWhen a grade for a group assignment has already been posted and the instructor subsequently overrides the grade, the overridden grade is not counted in the "To Post" counter. Although…Unposted 'Feedback' Omitted When Downloading GradebookWhen downloading the Gradebook with feedback included, feedback entered for an unposted attempt grade is missing from the downloaded file. The feedback appears only after the grade is posted.Email Attachment Download Link Is Broken When Attached Filename Contains Parentheses in UltraIn Ultra courses, when a user sends an email with an attachment whose filename contains parentheses ( ), the download link generated in the email is invalid, preventing recipients from…Copying an Ultra Course with "Grade Center Columns and Settings" Unchecked Causes Tests and Knowledge Checks to Become UndeployedWhen an Ultra course is copied with Grade Center Columns and Settings unchecked, deployed Tests are incorrectly changed to an undeployed state in the copied course. Knowledge Check questions are…Saving Changes to a Self-Enroll Group Set Creates an Unexpected Additional GroupWhen editing a Self-Enroll group set in an Ultra course, saving the changes will unexpectedly create an additional group that was not manually added.Responses Counter Is not Increasing in Discussion Analysis for GroupsThe Responses counter is not increasing in discussion analysis for groupsHotspot Question Image Breaks After a Course is Restored From an Automatic Internal ArchiveHotspot Question Image Breaks after a course is restored from an automatic internal archiveExport and Archive Lists are Limited to 100 Records in UltraIn Ultra view mode, the "Export Course Package" view within the course only displays up to 100 archive/export records.Course Copy with Embedded Assessment Files Creates Empty Folders in UltraIn Ultra view mode, when a course with an assessment that includes an embedded file is copied into a new course, the file is correctly copied, but the original folder…Unsupported Original Course Experience Tool Availability Settings can be Copied into Ultra coursesUnsupported Original Course Experience Tool Availability Settings can be Copied into Ultra coursesGrader Assignment Not Retained After Copying Offline AssignmentAfter copying an offline assignment from one Ultra course to another and reassigning graders, the grader assignments do not persist correctly when creating an attempt in the destination course.Recursive Deletion of Folders/Modules Causes False Warnings During Batch Edit due to Children Already DeletedRecursive Deletion of Folders/Modules Causes False Warnings During Batch Edit due to Children Already DeletedScreen Readers Do Not Properly Recognize Headings and Bulleted Lists in Ultra DocumentsIn Ultra view mode, when using screen readers to access content within course documents, heading tags and list structures are not correctly recognized.Adding a Link While an Image is Selected Deletes it and Fails to Add the LinkAdding a Link While an Image is Selected Deletes it and Fails to Add the Link.Content Collection Folders With Spaces at the End Causes Error on ArchivingThis issue occurs when using WebDAV to create a folder with names ending with a space. This will cause a loop going into the same folder over and over again…Ultra Document Content Item Editor Adds Blank Paragraphs After Embedded ItemsIn Ultra courses, document content item editor adds blank paragraphs after each embedded itemSAML Login via Customer Portal Returns a 403 ErrorPossible Points Score still Appears as '100' for non-Graded FormsFor non-graded forms, the Possible Points value incorrectly displays as 100, even though the form should not have a scoreOverridden Overall Grade in Grid View Displays Incorrect ValueThe overridden overall grade in the Gradebook grid view is displayed incorrectly with two decimal places.Observers Unable to Access Uploaded PDF or Word Documents in Ultra CoursesObservers are unable to access PDF or Word documents uploaded to courses in which their observed students are enrolled.Incorrect Banner Messages Shown to Students when Attaching Restricted File Types to AssignmentsIncorrect banner messages shown to students when attaching restricted file types to assignmentsSCORM Package Launch Failures During Initial Release of 4001.0.0SCORM package launch failures occurred during the initial release of 4001.0.0CollectionsReleases and Maintenance3 articles·Releases and MaintenanceAuthentication and Security6 articlesCourses9 articlesBlackboard LMS: Milestone55 articles·Learn skills. Achieve goals. Earn recognition. Tools and Integration4 articlesBlackboard LMS: Gradebook2 articles·Blackboard LMS: GradebookSupport and Policies3 articles·Support scope, compatibility, lifecycle, case submission, escalation policies, etc.Blackboard LMS: Managed Hosting5 articles
