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Files Attached to Original Course Items Are Not Converted to Ultra

Files attached to Original course items through the Attachments section will be missing after conversion to Ultra, while files added directly in the Content Editor are retained

Description

When a course is converted from the Original Course View to the Ultra Course View, files attached to content items through the Attachments section will be missing from the converted course. This affects files added using Browse Local Files or Browse Content Collection. Files added directly within the Content Editor are retained.

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Create an Original course via System Admin > Courses

  3. Open the Course and select Content

  4. Create an item via Build Content> Item

  5. Enter a name and Add Files using Plus > Insert Local Filesand Insert from Content Collection

  6. Under Attachments, Attach files using Browse Local Filesand Browse Content Collection and Submit

  7. Navigate to System Admin> Courses and select the course

  8. Select Bulk Convert Actions> Bulk Copy and Convert

  9. Enter a prefix or suffix and select Submit

  10. Open the Converted Ultra Course and select Content

  11. Open the Item and verify the attached files

Observed Behavior:
Files added directly within the Content Editor appear in the converted Ultra course. However, files added through the separate Attachments section using Browse Local Files or Browse Content Collection are missing. The Course Tasks and Logs may show the message "The attached files didn't convert"

Expected Behavior:
All files attached to the content item in the Original course should be available in the corresponding content item after conversion to the Ultra Course View

Affected Versions

  • Learn 4001.0.0

Target Release

Future Reference

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