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Course Conversion to Ultra Does Not Preserve Audio Files in Test Questions When Content Is Copied

After converting an Original course to Ultra, audio files attached to test question answers will not function when the converted course content is copied into another Ultra course.

Description

When an Original course is converted to Ultra using the conversion process, audio files attached to test question will not be preserved correctly. If the converted course is later copied into another Ultra course, users will be unable to play the audio files while taking the test.

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Create an Original course

  3. Create a test with a Multiple Choice question and Attach an MP3 file to an answer choice

  4. Save the test and make the Original course Unavailable

  5. Navigate to Administrator Panel > Courses and perform Course Convert to Ultra of the original course

  6. Create a new Ultra course and use Copy Content to copy the converted course

  7. Make the copied Test available and enroll a student

  8. Log in as the user, open the test, and Play the attached Audio File

Observed Behavior:
The audio file does not play.

Expected Behavior:
The audio file should play successfully.

Affected Versions

  • Learn 4000.17.0

  • Learn 4000.19.0

Target Release

Future Reference

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