Description
When using the Annotate tool to add comments to student submissions, formatting applied to comment text, such as text color and background highlighting, is not preserved after the submission is reopened. The styling appears correctly immediately after the comment is saved, but once the grader leaves the submission and returns later, the comment remains visible while all custom formatting is lost.
Steps to Replicate
Log in to Blackboard Learn as an administrator
Navigate to System Admin > Courses > Create an Ultra Course
Create an assignment and make it available to students
Enter Student Preview and submit a DOCX or PDF file containing text
Exit Student Preview
Navigate to Gradebook > Gradable Items and open the assignment submission
Open the submitted file in the Annotate viewer
Highlight text and select the Comment tool
Create a multi-line comment
Apply a custom text color to the first line of the comment
Apply a custom background highlight color to the second line of the comment
Leave the third line unformatted
Save the comment
Verify that the formatting is displayed correctly
Leave the submission page
Reopen the same submission and access the saved comment
Observed Behavior:
The comment remains visible, but the text color and background highlighting are no longer displayed after reopening the submission.
Expected Behavior:
The comment retains all applied text colors and background highlighting after the submission is reopened.
Affected Versions
Learn 4000.17.0
Learn 4000.19.0
Target Release
Future Reference