Skip to main content

Unable to Launch SCORM Package on Android App

Unable to Launch SCORM Package on Android App

Description

Unable to Launch SCORM Package on Android App.
Issue is present in the following devices:

  • Samsung Galaxy S21 FE 5G Version Android 13 App Version 9.1.1

  • Pixel 7a Android 14 App version 9.1.1

Steps to Replicate

  1. Log into Blackboard Learn as an administrator using the Blackboard App in an Android device

  2. Go to the Courses tab > test

  3. Select the SCORM item

  4. Select the play button (if the user selects open in browser link, SCORM plays)

Observed Behavior:
A red bar error at the bottom of the screen is displayed: "No application found to open link."
​Expected Behavior:
The SCORM package should play without error.

Target Release

Will Not Fix

Information

Unable to replicate on iOS.

Did this answer your question?