Description
When users (admins, instructors, and students) attempt to launch SCORM packages across multiple Blackboard Ultra courses. Instead of content, users see: “Oops! An error occurred!” – with a generic prompt to inform the system administrator. This issue is consistent across all tested SCORM content across courses.
Steps to Replicate
Log in to Blackboard Learn as Administrator / Instructor / Student
Navigate to a Course with SCORM content in Ultra
Click the SCORM content link
Observed Behavior:
Getting and error.
Expected Behavior:
Able to launch the SCORM package.
Affected Versions
Learn 3900.123.0
Learn 3900.125.0
Target Release
Will Not Fix
