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Unable to add SCORM Content Packages to Courses from Institution Folder

Some SCORM content packages cannot be added to courses. An error message will be shown when trying to add the SCORM packages to course content areas.

Description

Some SCORM content packages cannot be added to courses. An error message will be shown when trying to add the SCORM packages to course content areas.

Steps to Replicate

  1. Log in to Blackboard Learn as Administrator

  2. Go to System Administrator page > Content Management > Manage Content

  3. Navigate to the Institution folder

  4. Upload a SCORM package

  5. Go to System Administrator page > Courses > Courses

  6. Search for a course (Original view) or create a new one

  7. Navigate to a Content Area in the course

  8. Hover over Build Content, then, select Content Package (SCORM) from the drop-down list

  9. Click on Browse Course Files

  10. Click on Browse (Top left corner) and select Institution Content

  11. Select the SCORM package uploaded in step # 4 and click on Submit

Expected Behavior:
The SCORM content package is added to the course
​Observed Behavior:
The SCORM content package cannot be added to the course; the following error message is shown:
An error occurred while processing your SCORM package. The package may not be in the proper format.
The error is:
Space is not available to extract this file. Please clear the disk space and try again

Affected Versions

  • Learn 3900.23.0

  • Learn 3900.26.0

Target Release

Will Not Fix

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