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MP4 Playback not Working on Blank Page

MP4 playback is not working on blank page.

Description

Users have reported an issue where videos uploaded into a blank page item, will not play properly for Students, or in Student preview or with the text editor off.

Steps to Replicate

  1. Into a Course, create in a content area, a blank page item and give it a name

  2. Once in there, in the content, click on the 'Insert/edit embedded media' button

  3. On the next screen, click on 'Browse my computer' and select an mp4 file. I've attached a sample on the ticket

  4. Verify that the video can be played on the preview area

  5. Click insert

  6. Click submit

Expected Behavior:
Video should be played normally
​Observed Behavior:
Video won't play

Note: the problem seems to be generated when you choose to get the file from the computer. If you select the option 'Browse Course' from a previously uploaded file, it works as expected

Target Release

Will Not Fix

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