Description
Trying to generate a Student Goal Performance Export results in the following error:Can’t find the file at https://exampleURL.edu/webapps/bbgs-goal-performance-BB5b06b62e5266a/app/admin/export/doExport.Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted.
Symptoms
Sample Error from bb-services-log:
2018-06-18 03:58:40 -0500 - [WARNING] <P><span class="captionText">For reference, the Error ID is 3d2cb0c2-5cd7-4782-a524-324efc491602.</span> - java.lang.NullPointerException at com.blackboard.consulting.cbe.service.impl.ProgramPerformanceServiceImpl.mergeScores(ProgramPerformanceServiceImpl.java:110) at com.blackboard.consulting.cbe.service.impl.ProgramPerformanceServiceImpl.getStandardsForUser(ProgramPerformanceServiceImpl.java:71) at com.blackboard.consulting.cbe.service.impl.CompetencyExportServiceImpl.getAllStudentCompetencies(CompetencyExportServiceImpl.java:58) at com.blackboard.consulting.cbe.web.ExportController.doExport(ExportController.java:55) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:110) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:817) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:731) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:959) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:968) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:859) at javax.servlet.http.HttpServlet.service(HttpServlet.java:635) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:844) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at sun.reflect.GeneratedMethodAccessor506.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [...]
Steps to Replicate
Go to the System Admin tab
Click on Student Goal Performance Export
Click Generate Export
Expected Behavior:
json file is generated
Observed Behavior:
Receive 'file not found' error
Target Release
Will Not Fix