Skip to main content

Copied/restored automations: "The message sender has been removed from the course." displays and they do not work any more

Copied/restored automations: "The message sender has been removed from the course." displays and they do not work any more

Description

Copied/restored automations: "The message sender has been removed from the course." displays and they do not work any more

Steps to Replicate

  1. Log in to Blackboard Learn as an Administrator

  2. Access an Ultra test course

  3. Enroll various users, including at least 1 instructor

  4. Create 1 or 2 automations

  5. Under Edit Actions, set it to Send a reminder message and select the instructor as the sender

  6. Either copy the whole course content folder into a new course, or granularly select items to copy (including the automations)

  7. Make sure the new course contains the same enrollments

  8. Now, archive the same source course and restore a new version of it into a new course

  9. Make sure the restore includes the enrollments

Expected Behavior:

The stored automations can be used regularly

Observed Behavior:

The automations are inactive and they show the yellow banner "The message sender has been removed from the course."

Affected Versions

  • Learn 4000.21.0

  • Learn 4001.0.0

Target Release

Future Release

Did this answer your question?