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Closing LTI Tool Content Launched in New Window Gets Stuck on LTI Launch Page on iOS

In the Blackboard Mobile App, LTI tools that are configured in Blackboard to "Open in New Window", do not properly return to the original course location from which the tool was launched, after the LTI content is closed.

Description

In the Blackboard Mobile App on iOS, LTI tools that are configured in Blackboard to "Open in New Window", do not properly return to the original course location from which the tool was launched, after the LTI content is closed. Instead, the app redirects the user to the LTI launch page with no option to close it and return to the original course location.

Android devices work as expected.

Steps to Replicate

To replicate, requires a LTI tool setup that has a close button when launched in a new in-app browser.

  1. Log into Blackboard LMS as an administrator

  2. Navigate to Admin > LTI Tool Providers > Online Attendance > Placements

  3. Select the placement's options menu and select Edit

  4. Make sure that the Launch in New Window option is checked

  5. Open the Blackboard Mobile App on iOS

  6. Search for and select your university and login with user who is enrolled into the course with the LTI

  7. Navigate to course

  8. Launch the LTI content item

  9. Observe that the LTI content launches in a new in-app browser

  10. Tap the X button to close the LTI content (exact closure method specific to LTI)

Observed Behavior:

The app redirects the user to the LTI launch page with no option to close it and return to the original course location.

Expected Behavior:

The app should return the user to the exact course location from which the tool was launched.

Affected Versions

  • Learn 4000.6.0

  • Learn 4000.8.0

  • Learn 4000.10.0

  • Learn 4000.12.0

  • Learn 4000.15.0

  • Learn 4000.17.0

Target Release

Future Reference

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