Skip to main content

Course Goal Performance Report Does Not Display Arabic Goal Set Names in Generated PDF

Arabic goal set names are not displayed in the generated Course Goal Performance Report PDF

Description

When a Course Goal Performance Report is generated for a goal set with an Arabic name, the goal set name is not displayed in the generated PDF report

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Navigate to System Admin > Goals and Assessments

  3. Create a Goal set with an Arabic name

  4. Navigate to System Admin > System Reporting > Refresh Report Data, or wait 20 minutes

  5. Create an Assignment in an Ultra course and Align it to the Goal

  6. Submit the assignment as a user

  7. As an administrator or instructor, navigate to the Analytics tab > Course Reports

  8. Generate the Course Goal Performance Report for the Arabic goal set

Observed Behavior:
The Arabic goal set name is not displayed in the generated PDF report

Expected Behavior:
The Arabic goal set name is displayed in the generated PDF report

Affected Versions

  • Learn 4000.19.0

  • Learn 4000.21.0

Target Release

Future Reference

Did this answer your question?