Description
If Internet Connectivity is lost when Students are taking a Timed Ultra Experience Assessment, the Answer fields for Essay Questions are disabled and stay disabled if users click outside of them.
Steps to Replicate
Prerequisite: Since clicking outside the Answer fields is part of the issue, this is easiest to replicate using a form of connectivity such as Ethernet where it is possible to disable the connection without using the mouse or keyboard.
Create an Ultra Experience Course
Enrol test Student users
Create an Assessment (Exam)
Set a Time Limit and add some Essay questions
Log in as the Student user and take the Assessment
Answer the first question and click the second question to move the caret focus to this question
Unplug the Internet connection
Answer the second question
Click outside entry field. The entry field, and the submit button become greyed out and disabled
Plug the Internet back in
Expected Behavior
The disabled fields and button become available
Observed Behavior
The fields and buttons remain greyed out and disabled.
Wait until the Timer expires
Expected Behavior
The user can exit the test
Observed Behavior
The user cannot exit the test
Return to the Instructor view
Go to the Gradebook
View the Attempt
Expected Behavior
The second answer is present
Observed Behavior
The students response to the second question is lost.
Resolution / Workaround
If the Timer has not yet Expired
Reload the page. However: the answer to the last question will be lost.
Target Release
Will Not Fix
Information
If the timer has expired: the submission has taken place due to the AutoSubmitHelper thread and whatever the state of the test was before connectivity was lost has been submitted.