Description
An error occurs during the upload of large files to Bb Learn SaaS.
Symptoms
Displayed message:
The following error occurred:
ERROR
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. Generated by cloudfront (CloudFront)
Steps to Replicate
Log into Blackboard Learn SaaS as System Administrator
Navigate into a Course
Navigate into a Content Area > Build Item > click SCORM
Select a large (500Mb) SCORM package and attempt the upload
Expected Behavior:
The file upload completes successfully.
Observed Behavior:
The following error occurs during the upload:
ERROR
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. Generated by cloudfront (CloudFront)
Target Release
Will Not Fix