Description
SaaS Ultra course access will display an error message. This XML file does not appear to have any style information associated with it.
Steps to Replicate
Log into a SaaS environment as administrator using a browser other than Chrome
Go to Admin > Courses
Create a course and keep the Classic Course View
Go to Admin > Users
Create a user
Go to Admin > Courses > enroll the user in the course that was created
Open Chrome browser
Login as the user that was created
Press the F12 button on the keyboard
On the left side of the console window, click on the Toggle Device Mode button
At the top left of page, select a device from the drop down list
Click on Courses in the panel on the left side of the page
Click on the course the user was enrolled in
Observed Behavior:
The following error occurs:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>A7C1AABD6C6CB54F</RequestId>
<HostId>
h85JG/dveq9NFLOv25vAgjRxqH+r8JgSmAHoqUIUzYQd+Za34n7n0ELRnxNz59lP
</HostId>
</Error>
Expected Behavior
The page loads successfully.
Resolution / Workaround
The course access issue ONLY occurs if the Course View is set to Classic, the issue does NOT occur if the Course View is set to Ultra.
Target Release
Will Not Fix