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Multiple Embedded Panopto Videos Cause the Blackboard App to Redirect to Web Login

Panopto videos are auto-played in Full Screen mode when accessed through the Blackboard App using iOS devices.

Description

In the Blackboard Learn App, when a content page has multiple embedded Panopto videos, the
App redirects to a web login and then opens the first video in Full Screen.
The user should be taken to all the content and then s/he must have the ability to choose which video they'd like to watch.

Steps to Replicate

  1. Log into the Blackboard Learn App using an iOS device as an administrator

  2. Access a course that has Panopto videos

Observed Behavior:
The first video auto-plays without any option for the user to choose among the videos.
​Expected Behavior:
The user should have the option to choose the video s/he wants to watch.

  1. Navigated to the App Settings > Click on 'Allow Cross-Site Tracking'

  2. Access the course again

Observed Behavior:
The user is not redirected to the web login, but an error stating "Unable to login as cookies are not enabled" displays.

Resolution / Workaround

Enabling cross-site scripting for the mobile app resolves this issue.

Target Release

Will Not Fix

Information

The issue does not happen on Android devices.

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