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SAML Does not Redirect Back to the App on iOS devices

When users access through the app on iOS devices and attempt to authenticate using SAML, they are not redirected back to the app. Instead, the session remains in the web view, preventing proper login into the application.

Description

When users access through the app on iOS devices and attempt to authenticate using SAML, they are not redirected back to the app. Instead, the session remains in the web view, preventing proper login into the application.

The Android app does not have this issue.

Steps to Replicate

These steps only apply to SSO enabled sites.

  1. Open the Blackboard Mobile App

  2. Search for the Institution

  3. Press Continue with Web-Login button

  4. Log in to site using SSO credentials

Observed Behavior:

The user session remains active in the web view, and the redirection to the app does not occur.

Expected Behavior:

The user should be redirected back to the app immediately after logging in.

Affected Versions

  • Learn 3900.125.0

  • Learn 3902.1.0

  • Learn 4000.1.0

Target Release

Will Not Fix

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