Description
In Ultra view mode, when an automation is configured to send a notification following instructor feedback on a student submission, the notification does not trigger as expected. Despite the feedback being provided and the configured delay period elapsing, the student does not receive the expected email notification.
Steps to Replicate
Log into Blackboard Learn as an administrator
Create and access an Ultra course > Create a test
Create two users, an instructor and a student > Enroll these users in the course created in step 2
Go to Course Content
Under Course Assistants,click View Automations > Click New Automation
Enter a name (for example: Feedback Notification Test)
Select Configure for the desired automation type
In Automation Trigger:
* Select the target graded item (the test created in step 2)
* Configure the trigger criteria as required
* Click DoneIn Action to be Taken:
* Select Send Course Message
* Enter a test message
* Click DoneClick Save to activate the automation
Log in as the student and submit the test associated with the automation
Log in as the instructor and grade the submission
Provide feedback on the student's submission
Post the grade
Wait for the automation trigger condition to be met (the grade posting event)
Observed Behavior:
* The student does not receive any email notification or message.
* No automation activity is recorded in the logs.
Expected Behavior:
* An email notification should be sent to the student one day after feedback is posted, only if the user did not check it.
* The automation execution should be recorded in the logs.
Affected Versions
Learn 4000.15.0
Learn 4000.17.0
Learn 4000.19.0
Target Release
Future Reference