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Top Tab Link to Tool Resource not Working when Created as a Tool Tab

Top Tab Tool links give an error instead of taking the User to the tool.

Description

Top Tab Tool links give an error instead of taking the User to the tool.

Steps to Replicate

  1. Log in as Admin

  2. System Admin > Tabs and Modules > Tabs > Create Tab > Create Tool Tab

  3. Give title to tab, and select any tool, set Availability to Yes > Click 'Submit'

  4. Top Frame Tab: My Institution > Edit

  5. Under Membership, add the new tool to the "Selected Items" > Click 'Submit'

  6. Go to "My Institution" home page

  7. Click on the newly created tool tab

Expected Behavior:
Link allows access to selected tool feature without issue
Observed Behavior:
The following error is displayed -
An error occurred. Contact the System Administrator.
For reference, the Error ID is 27272a82-252b-4271-9e9d-ed5e4f2bb947.

Resolution / Workaround

Use alternate methods, such as "Global Navigation Menu" or "Tools" to access the needed resource(s).

Target Release

Will Not Fix

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