Skip to main content

Users are not Getting Enrolled After Successful Payment Transaction

Users are not getting enrolled after successful payment transaction.

Description

Users are not getting enrolled after successful payment transaction.

Symptoms

In the error logs, there will be a reference to CreateCourseMembershipHandle

Steps to Replicate

  1. Log into Blackboard Learn as a student

  2. Navigate to the Course Catalog in the upper right corner of the Main page

  3. Search for a paid course and select Buy Now to enroll

  4. Complete the payment process

Observed Behavior:

The user is not enrolled even after successful payment.

Expected Behavior:

The user is enrolled into the course after successful payment.

Affected Versions

  • Learn 3900.112.0

  • Learn 3900.114.0

  • Learn 3900.116.0

Target Release

Working as Intended

Did this answer your question?