Description
Can't access Insight reports from BB home. Multiple clients are reporting one Error when accessing Insight from BB Home tool.
Steps to Replicate
Login to Blackboard Learn as administrator
Click Admin
In Tools, click Insight Report
Expected Behavior:
A new Insight window opens.
Observed Behavior:
An error message is displayed: "The site is not working at the moment, please try again later."
Affected Versions
Learn 4000.19.0
Learn 4000.21.0
Target Release
Future Reference.
