Description
Dial up Users occasionally experience browser lock up events while logging in or taking assessments in Ultra-enabled SaaS courses.
Steps to Replicate
This issue is present for users using dial-up level Internet connection speeds. Replicating it requires the user to throttle his/her own speed down to dial-up level.
Log into Blackboard Learn SaaS as System Administrator
Navigate to System Admin > Courses
Enter any Ultra Course with an Assessment
Enter Student Preview mode
Enter Assessment
Wait 10 - 20 minutes
Attempt to submit new answers, or submit the Exam
Expected Behavior:
The User is able to complete the exam.
Observed Behavior:
The User is unable to complete the exam because the browser locks up and/or times out.
Cause
This problem is caused by a slow network connection.
Target Release
Will Not Fix