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Journals Slow Loading When There are More Than 1000 Users Enrolled

Journals take more than 60 seconds to load when there are more than 1,000 users enrolled.

Description

Journals take more than 60 seconds to load when there are more than 1,000 users enrolled.

Steps to Replicate

  1. Log into Blackboard Learn as an instructor

  2. Enroll more than 1,000 users in a course

  3. Create a Journal

  4. Access the Journal

Observed Behavior:
Journal takes more than 60 seconds to load.
​Expected Behavior:
Journal loads immediately.

Affected Versions

  • Learn 3900.56.0

  • Learn 3900.58.0

  • Learn 3900.60.0

  • Learn 3900.62.0

  • Learn 3900.65.0

Target Release

Will Not Fix

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