Description
The "Course Merge Module" Building Block is not functioning correctly in the SaaS environment and is displaying an error when accessing the Settings.
Symptoms
<!--log_error
java.lang.NullPointerException
at org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:750)
at org.apache.jasper.runtime.PageContextImpl.access$1000(PageContextImpl.java:72)
at org.apache.jasper.runtime.PageContextImpl$11.run(PageContextImpl.java:707)
at org.apache.jasper.runtime.PageContextImpl$11.run(PageContextImpl.java:704)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:703)
at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:872)
at org.apache.jasper.runtime.PageContextImpl.access$1100(PageContextImpl.java:72)
at org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:832)
at org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:829)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:828)
at org.apache.jsp.admin.config_jsp._jspService(config_jsp.java:954)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at sun.reflect.GeneratedMethodAccessor690.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:169)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:297)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at sun.reflect.GeneratedMethodAccessor1008.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.DevNonceFilter.doFilter(DevNonceFilter.java:68)
at sun.reflect.GeneratedMethodAccessor698.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.B2ContextFilter.doFilter(B2ContextFilter.java:137)
at sun.reflect.GeneratedMethodAccessor700.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.ContentTypeFilter.doFilter(ContentTypeFilter.java:53)
at sun.reflect.GeneratedMethodAccessor689.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.XssServletFilter.doFilter(XssServletFilter.java:48)
at sun.reflect.GeneratedMethodAccessor702.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.XssInputValidationFilter.doFilter(XssInputValidationFilter.java:40)
at sun.reflect.GeneratedMethodAccessor694.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.ContentIsolationFilter.doFilter(ContentIsolationFilter.java:83)
at sun.reflect.GeneratedMethodAccessor693.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.RequestSessionFilter.doFilter(RequestSessionFilter.java:155)
at sun.reflect.GeneratedMethodAccessor692.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.CloudSessionFilter.doFilter(CloudSessionFilter.java:103)
at sun.reflect.GeneratedMethodAccessor691.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.RequestSecurityFilter.doFilter(RequestSecurityFilter.java:77)
at sun.reflect.GeneratedMethodAccessor1007.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at blackboard.platform.servlet.RequestClassParamFilter.doFilter(RequestClassParamFilter.java:42)
at sun.reflect.GeneratedMethodAccessor1006.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:536)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:55)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:221)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)
at blackboard.tomcat.valves.LoggingRemoteIpValve.invoke(LoggingRemoteIpValve.java:44)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1736)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1695)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
//-->
Steps to Replicate
Log into Blackboard Learn
Go to System Admin
Go to Building Blocks
Click on Installed Tools
Go to Course Merge Module
Click on Chevron and Select Settings
Observed Behavior:
The following error occurs:
An error occurred. Contact the System Administrator.
For reference, the Error ID is xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.
Expected Behavior:
The user is able to access the settings of the "Course Merge Module" B2 without error.
Target Release
Will Not Fix
