Description
An error message is shown when users try to open exported (XLS files) Course Activity Overview reports in their local computer using Microsoft Excel. The error message indicates that the file could be invalid or corrupted.
Symptoms
An error message is shown when users try to open exported (XLS files) Course Activity overview reports:
The file can still be opened by clicking on "Yes" despite of the error message being shown, however, this error message can be misleading.
Steps to Replicate
Log into Blackboard Learn as an Administrator (The issue can also be reproduced by logging in as an Instructor)
Go to the System Administrator page > Courses > Courses
Search for an Original View course which has recent activity (Student's work)
Go to Course Menu > Control Panel > Evaluation > Course Reports > Course Activity Overview
Click on the "chevron" button (Contextual menu) and select Run
Select the dates and the students/groups to be included in the report and click on Submit
Click on Download Report and save the file
Open the file (XLS) in Microsoft Excel
An error message is shown when trying to view the file
Observed Behavior:
An error message is shown when users try to open exported (XLS files) Course Activity overview reports.
Expected Behavior:
No error message should be shown when users try to open exported (XLS files) Course Activity overview reports.
Affected Versions
Learn 3900.39.0
Learn 3900.41.0
Learn 3900.43.0
Learn 3900.44.0
Learn 3900.46.0
Target Release
Will Not Fix