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The Microsoft Teams Item is Missing in Ultra Courses When Using Safari Browser

In Ultra view mode, when Safari browser is used the 'Enable Microsoft Teams' link will be missing. However, the link will be available when other browsers are used.

Description

In Ultra view mode, when Safari browser is used the 'Enable Microsoft Teams' link will be missing. However, the link will be available when other browsers are used.

Steps to Replicate

  1. Log into Blackboard Learn Ultra Experience as an administrator using Safari browser

  2. Go to System Admin > LTI Tool Providers

  3. Make sure the following two LTI providers are configured successfully:

  • Microsoft Teams

  • Microsoft Teams for Learn Ultra

  1. Go back to System Admin > Courses

  2. Search and access an Ultra course

Observed Behavior:
The "Enable MS Teams" link is missing the "Details & Actions" section of the course when using Safari browser only.
​Expected Behavior:
The "Enable MS Teams" link will be listed within the "Details & Actions" section of the course

Resolution / Workaround

  • Use a different browser than Safari.

  • Per Learn Product Development, MS Teams Classes requires cookies in the browser by design. If an end-user wants to see the MS Teams in Safari, the user must uncheck the "Prevent cross-site tracking" in the browser Settings (Preferences) > Privacy tab.

Target Release

Functioning as Designed

Information

This is not a bug, it is a expected behavior. If the user wants to see the MS Teams in Safari they have to uncheck the "Prevent cross-site tracking" since MS Teams Classes requires cookies in the browser.

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