Description
A known issue has been identified where saving a certificate template assignment may fail and return an error message. The behavior is inconsistent and may occur intermittently during the certificate assignment process. In some cases, users may successfully assign certificate templates before encountering the error on subsequent assignment attempts.
Steps to Replicate
Log into Blackboard Learn with Administrator
Navigate to a course offering
Open the Certificate Assignment area
Search for and select a certificate template
Enable the option to assign the certificate template to the course
Configure the required assignment rule
Click Save
Observe the error
Expected Behavior:
The selected certificate template should be successfully assigned to the course, and the
changes should be saved without errors.
Observed Behavior:
An error message is displayed when attempting to save the certificate assignment. The
assignment may fail despite following the standard process. The issue occurs
intermittently during the save process.
Affected Versions
Learn 4000.8.0
Target Release
Future Reference
