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File Upload Fails When the Multibyte Filename is Long

File upload fails when the multibyte filename is long Received the following error message when uploading a long, multibyte name file. The file didn't upload. Something may be wrong with the file. Please double-check it, and try again.

Description

File upload fails when attempting to upload files with long, multibyte filenames. Users receive the error message:
“The file didn’t upload. Something may be wrong with the file. Please double-check it and try again.”

Steps to Replicate

  1. Log into Blackboard Learn Ultra Experience as an administrator

  2. Create a PDF file with the maximum length of a multibyte name that the OS allows

  3. Go into an Ultra Course

  4. Click on the + icon and select upload

  5. Upload the PDF file

Observed Behavior:

PDF didn't upload. Something may be wrong with the file. Please double-check it and try again.

Expected Behavior:

The PDF file should upload successfully to the content area without any issues.

Affected Versions

  • Learn 4000.12.0

  • Learn 4000.15.0

Target Release

Future Reference

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