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SAML Audience Restriction Suddenly Enforced

SAML AudienceRestriction Suddenly Enforced

Description

SSO login or course-access issues because the SAML AudienceRestriction does not match the entity ID configured in Blackboard Learn.

Steps to Replicate

  1. Login to Blackboard Learn using SAML

Observed Behavior:

The user is not logged in, and the following error is displayed. Sign On Error!

"Blackboard Learn is currently unable to log into your account using single sign-on. Contact your administrator for assistance."

Expected Behavior:

The user is logged in without error.

Affected Versions

  • Learn 4000.21.0

  • Learn 4001.0.0

Target Release

SaaS Fixed (4001.0.0)

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