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Over One Hundred Question Test in Ultra Crashes When Printing

When printing a test with over one hundred questions, the printing page can go blank or make the page go unresponsive.

Description

When printing a test with over one hundred questions, the printing page can go blank or make the page go unresponsive.

Steps to Replicate

  1. Log into Blackboard Learn Ultra Experience as an administrator

  2. Create an Ultra course

  3. Create a Test

  4. Create a Multiple-choice question

  5. Copy it one hundred times

  6. Go to the top of the page and click on three dots to bring up the menu

  7. Select Print and press Print again.

Observed Behavior:

It takes a few minutes before the page goes blank, and the print page does not show up. Or, the page may go unresponsive.

Expected Behavior:

The page displays and the print dialogue shows.

Cause

Suspect it to be the ReadSpeaker integration

Affected Versions

  • Learn 4000.6.0

  • Learn 4000.8.0

  • Learn 4000.10.0

Target Release

Future Reference

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