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Self- Enroll Inconsistencies with Default System Roles in Original Courses and Organizations

System Role "Support" users are facing issues when accessing self enroll enabled Original courses and Original organizations.

Description

When a user has a System role of Support and an Institution Role set as Faculty/Staff, once s/he accesses the Admin area and opens a course/organization that has self enrollment enabled, the course/organization prompts them to follow the self enrollment workflow.

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Navigate to Admin > Users > Create a new user with an Institution Role as 'Faculty' and System Role as 'Support'

  3. Navigate to Courses or Organizations > Create either an Original course or an Original Organization

  4. Access the Course/Organization > Control Panel > Customization > Enrollment Options > Allow Self Enrollment > Submit

  5. Log in as the Support user and access the Admin tab

  6. Click on the Courses or Organizations area

  7. Click on the Course or Organization

Observed Behavior:
The course/organization opens and displays the Self- enrollment workflow.

Expected Behavior:
The course/organization should open without displaying the Self-enrollment workflow.

Resolution / Workaround

Middle- click or open the course or organization (with self enrollment enabled) in a new tab from the Admin area to avoid the self enrollment workflow.

Target Release

Working as Intended

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