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Custom Badge Image is not Displayed in Student Preview After the Course is Closed

The custom badge image associated with an achievement is not displayed when accessing the course through Student Preview after the course has been closed by an administrator. The achievement is triggered successfully after the student preview user re

Description

When a course is closed by an administrator, the custom badge image associated with an achievement is not displayed when the course is accessed through Student Preview. The achievement is triggered successfully after the Student Preview user receives a grade for the associated performance-gradable item

Steps to Replicate

  1. Log in to Blackboard Learn as an administrator

  2. Navigate to Courses and create a new Ultra course

  3. In the course, create an assignment with a due date

  4. Create an achievement with a performance-gradable item associated with the assignment and set the requirement to some points and above

  5. Access the assignment using the Student Preview user and complete the assignment

  6. Return to the course as an administrator and assign a grade to the Student Preview user. This should trigger the achievement for the student

  7. Close the course as an administrator

  8. Access the closed course using the Student Preview user and review the achievement

Observed Behavior:

The custom badge image associated with the achievement is not displayed when accessing the closed course through Student Preview.

Expected Behavior:

The custom badge image associated with the achievement should be displayed correctly when accessing the closed course through Student Preview.

Affected Versions

  • Learn 4000.21.0

  • Learn 4001.0.0

Target Release

SaaS Fixed (4001.4.0)

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