Description
In the production environment, administrators are unable to successfully generate the Student Goal Performance Export. When logged in with administrative credentials and navigating through Admin Panel → Student Goal Performance Export → Generate Export, the export process fails instead of completing as expected. Rather than producing the export file, the system displays a browser error indicating that the export webpage may be unavailable or has been moved to a different address. This behavior prevents administrators from accessing student goal performance data and occurs consistently when attempting to generate the export in the specified environment and Learn version.
Steps to Replicate
Log in to Blackboard Learn as an administrator
Go to Admin panel > Student Goal Performance Export > Generate Export
Observed Behavior:
Export fails, and the following error message is displayed
Expected Behavior:
The student goal performance export should be generated successfully
Affected Versions
Learn 4000.6.0
Learn 4000.8.0
Learn 4000.10.0
Target Release
SaaS Fixed (4001.0.0)
