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Enterprise Survey Uses Dummy Email Instead of Specified Email in the 'From' Field in the Notify Tab

Enterprise survey uses the dummy email address instead of the email introduced in the 'From' field in the 'Notify' tab.

Description

The issue occurs when the Enterprise Survey sends email notifications. Instead of using the email address specified in the 'From' field under the Notify tab, it defaults to a dummy email address.

Steps to Replicate

  1. Log into Blackboard Learn Ultra Experience as an administrator

  2. Navigate to System Admin > Enterprise Surveys > Create a new survey

  3. Create a new response period

  4. In the new response period, go to the Notify tab

  5. Choose Email to see the From field

  6. Enter a valid email address into the From field

  7. Deploy the survey

Observed Behavior:
​The survey is sent from the dummy address in email configurations.

Expected Behavior:
​The survey is sent from the email address specified in the From field.

Affected Versions

  • Learn 3900.108.0

  • Learn 3900.106.0

Target Release

Working as Intended

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