Skip to main content

Changes to File display Names in Question Banks Revert After Course Copy in Ultra

In Ultra view mode, when custom display names are applied to embedded media/files within Question Banks, those names are not consistently retained after copying an Ultra course.

Description

In Ultra view mode, when custom display names are applied to embedded media/files within Question Banks, those names are not consistently retained after copying an Ultra course. While files remain functional, the visible link text reverts to the original filename in certain contexts, leading to inconsistent student experience.

Steps to Replicate

  1. Log into Blackboard Learn Ultra Experience as an administrator

  2. Navigate to Admin panel > Courses > Create and access an Ultra course

  3. Navigate to Question Banks > Manage Banks > Create a new Question Bank

  4. Inside the Question Bank, create two Multiple Choice questions
    For Question 1:
    - Attach an .mp3 audio file to the question body
    - Change the file display name
    For Question 2:
    - Attach a different .mp3 audio file to the question body

  5. Go to Course Content > Create a new assessment (e.g., "Assessment 1")

  6. Add questions using Add Question Pool (Random Block) and include both questions from step 4

  7. Create a second assessment (e.g., "Assessment 2")

  8. Add questions using Reuse Questions, selecting the same two questions from step 4

  9. Go back to the Question Bank

  10. Edit Question 2 and change the file display name to a new value

  11. Create a new Ultra course

  12. Click on the "…" (More options) menu > Select Copy Items

  13. Copy all content from first course created in step 2, and wait until the copy is complete

Observed Behavior:
Question Bank preview shows modified display names, but actual question content shows original filenames

Expected Behavior:
Modified file display names should be consistently preserved

Affected Versions

  • Learn 4000.12.0

  • Learn 4000.15.0

  • Learn 4000.17.0

Target Release

SaaS Fixed (4001.4.0)

Did this answer your question?