Description
In Ultra view mode, when custom display names are applied to embedded media/files within Question Banks, those names are not consistently retained after copying an Ultra course. While files remain functional, the visible link text reverts to the original filename in certain contexts, leading to inconsistent student experience.
Steps to Replicate
Log into Blackboard Learn Ultra Experience as an administrator
Navigate to Admin panel > Courses > Create and access an Ultra course
Navigate to Question Banks > Manage Banks > Create a new Question Bank
Inside the Question Bank, create two Multiple Choice questions
For Question 1:
- Attach an .mp3 audio file to the question body
- Change the file display name
For Question 2:
- Attach a different .mp3 audio file to the question bodyGo to Course Content > Create a new assessment (e.g., "Assessment 1")
Add questions using Add Question Pool (Random Block) and include both questions from step 4
Create a second assessment (e.g., "Assessment 2")
Add questions using Reuse Questions, selecting the same two questions from step 4
Go back to the Question Bank
Edit Question 2 and change the file display name to a new value
Create a new Ultra course
Click on the "…" (More options) menu > Select Copy Items
Copy all content from first course created in step 2, and wait until the copy is complete
Observed Behavior:
Question Bank preview shows modified display names, but actual question content shows original filenames
Expected Behavior:
Modified file display names should be consistently preserved
Affected Versions
Learn 4000.12.0
Learn 4000.15.0
Learn 4000.17.0
Target Release
SaaS Fixed (4001.4.0)
