Description
The Students are not receiving messages sent through automation even when they meet their criteria.
Sometimes the Automation Activity Log lists the Automation has triggered for the user but the user still doesn't have a message.
Steps to Replicate
Log into Blackboard Learn as an Administrator
Create an Ultra course
Create an instructor and a student user
Enroll them in the course
Set the gradebook to automatic zeros for submissions not turned in by due date
Create an assignment. Or a test that requires grading by the instructor. Make it one attempt with a due date, but allow late submissions
Create an automation (Send non-supportive message)
Select the test and make it under 80% Grade percentage
Customize the message and save
As the student, submit the test after the due date (wait a day)
Observed Behavior:
Students do not always receive automation messages, even when the automation is triggered.
Expected Behavior:
Students should consistently receive automation messages whenever the defined automation criteria are met.
Affected Versions
Learn 4000.17.0
Learn 4000.19.0
Target Release
SaaS Fixed (4001.4.0)
