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Postings Made to Discussion Forums on Mobile Devices do not Send Email Alerts to Forum Subscribers

Postings made to discussion forums on mobile devices do not send email alerts to forum subscribers.

Description

In Original courses, when the email tool is set to unavailable, new posts made to discussion forums on mobile devices do not send email alerts to forum subscribers.

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Access an Original course

  3. Enroll into the course as an instructor

  4. Navigate to Control Panel > Customization > Tool Availability

  5. Set the Email tool to unavailable

  6. Go to Discussions and create a forum

  7. Access the forum and click on Subscribe

  8. Log in as a student on Blackboard App (using a mobile device)

  9. Access the discussion forum in the course

  10. Click on Create Thread

  11. Enter the Subject and Message

  12. Click on Submit

Observed Behavior:
The instructor does not receive an email alert about the new forum post
​Expected Behavior:
The instructor should receive an email alert about the new forum post

Affected Versions

  • Learn 3900.84.0

  • Learn 3900.86.0

  • Learn 3900.89.0

Target Release

Working as Intended

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