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SIS Job Will Be Processed Concurrently by Multiple App Servers

SIS jobs will be processed concurrently by multiple app servers, which can result in unintended enrollment changes

Description

A SIS job will be processed by more than one app server at the same time. This can occur during SIS task recovery and will cause the same SIS job to be processed concurrently, potentially resulting in unintended enrollment changes.

Steps to Replicate

  1. Log into Blackboard Learn as an administrator

  2. Navigate to Data Integration > Student Information System Integrations

  3. Configure an SIS Integration with a SIS feed

  4. Submit an SIS Feed containing enrollment information

  5. Allow the SIS job to Begin Processing

Observed Behavior:
The same SIS job will be processed concurrently, which will result in unintended enrollment changes

Expected Behavior:
An SIS job should be processed by only one app server at a time

Affected Versions

  • Learn 4001.2.0

Target Release

SaaS Fixed (4001.0.0)

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