Description
If an Instructor sends a course-wide message (or a message to a specific student) within a closedcourse, and makes sure the option to send a copy via email is selected, the user never receives that email
Steps to Replicate
Log into Blackboard Learn Ultra as an Administrator
Go to any Ultra course
Enroll a couple of test students, and add an active/accessible email address to one of them
Close the course
Go to the course's Messages section
Notice the banner: Recipients will receive an email copy of this message, but can't reply until you open the course
Send a message to all course members
Access the student email inbox and wait for the email copy
Observed Behavior:
The email never arrives
Expected Behavior:
The email copy of the message is delivered although the user can't reply to it
Affected Versions
Learn 4000.4.0
Learn 4000.6.0
Learn 4000.8.0
Learn 4000.10.0
Target Release
SaaS Fixed (4001.2.0)